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“Best bank ever! Very nice people who make you feel welcome and always willing to help you with even the small stuff you may be confused about. We would never go anywhere else, the customer service is excellent!!!”
“Ciara was beyond helpful. My sister (poa) called with a ton of questions and after bringing Fran on we were able to adjust my document what should have been a short appointment took TWO hours Ciarra deserves a raise!!”
“I’ve banked here for over 25 years. I’ve never had a single reason to say a bad word about The1st. We opened our account in the early early 90’s when we lived in Maine year round, bought our home mortgaged through this bank, & now as a widow, with limited income, living out of state most of the year, they still treat me with respect, courtesy, good service, & they’re always always patient & helpful. I’m far from a millionaire. As a matter of fact I’m not able to keep a lot of money in their bank right now as I live out of state almost all year. But, they treat me as if I had a million dollars invested there. They’re a great bank!”
9AM - 12PM
111 Main St, Richmond
Banks
“There a great bank lady I no who very great named Debbie was promoted she work hard my best friend is retiring I got here a gift I make min wage a new lady took Deb office as Mang I was in car out side think they be open this morning I'm not mad there not open at 8 it all good I'm mad the bank hire a lady that trash my apologies it proper in mY family when some one sit in a car said good morning you could say good morning back so we're not open too 9 my apologies we got a meeting the modern culture is trash my farther said I should just let it go but I got asbegers I do tri I sat out there to a special lady that work at the front at the desk said good morning I can not hear after my stroke well I got out my car said hello she told me personally I was Glad ?”
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“Top customer service, even though we weren't even customers of the bank as tourists! Unfortunately, the ATM outside the bank didn't work, but the staff made an above-average effort and was able to make a payment for us in a roundabout way! EXCELLENT!”