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November 2023 by Peter Kaseta
My visit to the Yarmouth, ME VIP was an enjoyable experience. They not only did the changeover from regular tires to snow tires, they did it efficiently and effectively. Their onsite inspection found a few issues which were handled well. Staff were professional and friendly. Well done!Service: Tires
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November 2023 by Annette Koziol
I had to have brake repair service done. These guys were amazing. The shop was so busy. And I was squeezed in because I had almost emergency type issues. Mathew Hatke was my technician. He checked and covered everything. Everyone was so nice and kept me informed of the process. I've been a VIP customer for quite some time and I'm never disappointed. I learned more about he company as well, and I'm happy to support a New England Business.Services: Vehicle Inspection
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October 2023 by Harley Nimblett
Casey at Yarmouth VIP was very kind and was able to help me with putting a new headlight in my car that I bought from O’Reilly’s next door. He did this with a smile on his face and with great customer service! I highly recommend coming to this location for the kind helpful folks that work here!
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September 2023 by Adam Fortier-Brown
The team here is really top notch. I had a dealer out of state do some shoddy work, and these guys came in and saved the day (and my car!) I called them day-of and they made time to take care of me and make sure I still had reliable transportation to and from work. I HIGHLY recommend coming here - I know I’ll be back.Big thanks to Justin, Mat, and Bill for this!
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September 2023 by Harold Jerome Coyne III
The VIP Tires location off Rte 1 in Yarmouth delivers on quality service and in a timely fashion. My experience with the staff has been positive, and I will continue to think of them first to handle my car maintenance. Upon my initial visit for a state inspection the customer representatives and the mechanics answered all of my questions and made me feel welcome within the establishment. They provided me awareness on how to schedule future needs for winterizing my vehicle. Today I went in for an oil change and Casey C. and his crew provided the same level of professionalism in both technical expertise and customer service. I will continue to solicit their advice and recommend them to my own associates. Thank You VIP Tires in Yarmouth for making a necessary "life-errand" a pleasant experience.
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September 2023 by Jon Torres
Great customer service! Although they are very busy, they gave me and me vehicle excellent service in all areas! I called on Monday and my tires came in and were mounted by Tuesday!Service: Tires
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August 2023 by Andrew Vachon
Dropped in to get pricing/availability on new tires. Was assisted by Pablo and Casey, who helped me narrow down options. They were able to fit me in and turn the car around in just over an hour. My car has AWD and they were able to answer my questions about wear patterns and the rotation process. I’m a busy sales rep and could have gone anywhere in New England, but I will keep these guys in mind next time I need tire service. Would recommend.Service: Auto tire replacement
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August 2023 by Trent Robinson
The customer service here is phenomenal. Sam went out of his way to replace the battery in our car that was having some issues. We were on a trip visiting family from Florida and had no tools and no help, he jumped right in and helped without question. Such a simple gesture made our day. Thanks so much!
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August 2023 by J A
Great customer service. Service managers are 10/10, and technician Matthew Hatke was highly professional and a great technician… and very customer focused when discussing options for needed services. I had the highest confidence in him and the whole VIP team.Will definitely go back.
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August 2023 by Paige Thurlow
100% would recommend VIP in Yarmouth for any of your needs. I needed new tires on my SUV ASAP & they were able to accommodate & get me in next day. Casey, Bill & Damon were so amazing to work with & made the experience that much less stressful. I was treated with the upmost respect and they made sure to explain everything 100%. I will forever continue coming to VIP in Yarmouth!Service: Tires
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July 2023 by Lauren Ward
Really impressed by the service I received in Yarmouth - everyone was friendly, attentive, professional, and were able to finish my car service in the allotted time. They also offer a really nice “work bar” area and was able to comfortable work while I waited - WiFi and coffee included!! Thanks for the awesome service - I’ll definitely be back!Service: Tires
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July 2023 by Dennis Therriault
5 Stars!Very timely on my new tire service.Tech was very efficient and thorough.Front end staff was very knowledgeable and friendly!Will be back next time I need tires and service.Service: Tires
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July 2023 by Mary Ellen Connell
Casey and Chris are excellent to work with. Previously replaced tires. This time oil change and inspection. On time and very thorough. Very satisfied!Services: Vehicle safety inspection
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July 2023 by Jeffrey Meissner
Stopped in for the yearly inspection. They were very nice. Very fast and friendly. I had no idea that they had such a good veteran discount. Excellent service!! We will be back!Service: Vehicle safety inspection
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July 2023 by Keith Fleming
Great experience. Needed a state inspection for a 2007 Prius, they took care of it no problem and fixed a broken rear strut. Also replaced broken gas cap cover. Timely and friendly service, and the text updates are helpful. Strongly recommend!Services: Tires