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March 2024 by John O'Connor
ASSAULTED BY OWNER AND NOW HAVE PERMANENT VISION LOSS!!BEWARE OF FAKE POSITIVE REVIEWS TAKE NOTE OF THREATS BY OWNER!!Owner tried Blinding me! (Not sure if it was a laser attached to a gun but the officer did verify she had a gun on her at the same time she was denying having a laser on her. Huh who knows maybe it was a gun she was aiming in my face with pinpoint accuracy from eyeball to eyeball to eyeball to eyeball. Literally trying to block the laser from blinding me and here she goes other eyeball back to other eyeball, etc.,)I have never been to this dog wash and I never will! I sit in the PUBLIC parking lot in between Hannaford deliveries(nowhere near the pyschos labeled parking, in an Empty lot...) because It's the closest you can get to Hannaford with service and the owner decided just a few minutes ago to shine a laser pointer in my face... as I moved my face to get it out of my eyes, she kept aiming it right in my eyeballs left eyeball right eyeball laser pointer because that's how you blind people. I lifted my phone to prevent the laser pointer from completely blinding me and she stopped before I could hit record. I am talking to text in my car right now in the same spot because I cannot actually see out of my right eyeball at all and I cannot safely drive without seeing. I guess I'm not taking any more Hannaford orders for work today. Thank you Dog Wash Too.Edit: the police are here now as I was trying to get enough service to find they're not 911 number to call (because you know sitting here isn't necessarily emergency) and I got to tell the police officer himself exactly what happened period now he's inside speaking to the owner who thought I was here doing a nefarious activities even though you know she doesn't own the entire parking lot and I'm here every single day for about 30 seconds to grab Hannaford orders for work. I've worked with animals my entire life and I would never ever ever consider putting my dog in the hands of someone who shines laser pointers in people's faces.Judging by the many Google reviews where people are claiming she's harassing them to get out of places she doesn't even own before they even get out of there cars, yeah I'm going to have to say she needs some serious help! I will say you are literally 50/50 chance of not being safe there judging by her reviews and the fact that she has a gun and laser pointers she aims at people's eyeballs........
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May 2023 by Michael Stone
Be careful if you park in the lot across from her shop. She shined a laser in a friends eye while he was parked there for a few minutes (it was an empty lot except for 2 cars), called the police, and told the officer it was a flashlight. My friend couldn’t see out if one eye for over 30 minutes. My advice- find a different groomer and or teach her about kindness to strangers.
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January 2023 by Deirdre Bryant
I am so impressed with Helens expertise and knowledge. Hands down the best groomer ever and I've been using groomers for over 25 years. I will gladly pay her prices because she is worth every cent of it. Don't be cheap. Get the very best care for your pet. Ignore the negative review's. Helen is a direct communicator and if that offends you, remember who she is taking care of it's the pet you love and they love and trust her too and she only wants the best for them. I now trim my dog's nails every two weeks because she educated me and I understand now why it's so important. So if you love your pet do what she suggests.
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January 2023 by Nancy Tooher
The dogs like her, but she is nasty to people. Watch out if you cross her. Don’t be late, or let the dog enter w no leash, or she will “ educate you!!” In her words. Passive aggressive, needs therapy and customer service training stat!!
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December 2021 by Michele T.
As anyone who has animals will agree...the trust and love of their pets is an unconditional bond that fills our lives with joy and sunshine. So as I write this review..I realize that this is more a heartfelt request to avoid and NEVER put your trust and the trust of your dogs into this buisness The Dog Wash Too ...A house of HORRORS and its owner and groomer Helen! It is here I will begin to relate our nightmare....Our two dogs Romeo and Juliette...5 yr old Shih Tzus and life long companions (actually they are brother and sister) and the very joy of our lives. Both are the sweetest..happy go lucky balls of love! They never snap..nip ..bite or growel. They are so trusting and never have met a stranger they didnt love..and the likewise.That said..we brought our dogs to Helen..owner and groomer of her buisness. Like anybody that handles animals as a living..You fully expect them to know and understand and love dogs!NOT SO! Helen..this woman...was the meanest..most hateful individual we have EVER experinced in our lives! When we went to pick up our dogs..she was yelling at tge top of her lungs to another unfortunate customer to " Sit Down And Dont You Leave!..I Have To DEAL With These Two!"..meaning myself and my friend. This customer looked both terrified AND mortified! Helen brought our out and my heart nearly stopped! Our Juliette..who is no bigger than a loaf of bread was completely limp and shaking..her brother Roneo was cowering and tremoring. She screamed at me "These Little Spoled Rotten Dogs That Cried And Wimper Just Getting Their Nails Clipped!" She had Juliette wrapped in her winter cloth coat so we wouldnt see that she had shaved her to pink if her hide and nicked her. She shoved Romeo's coat at us and yelled "Here Take This Thing And Wash It!"..I laundered it that morning myself. Last she screamed at us "GET THESE DOGS OUT OF HERE!"..because out of complete fear..Juliette was loosing control of her bowels. Ummm is that really that unheard of at a buisness that deals with DOGS!.annnd we always clean up after them!.IT HAPPENS!..It is now 2 days later..little Juliette is-still half catotonic from this BRUTAL human being HELEN! It breaks our hearts that this person betrayed our trust..WORST OF ALL BETRAYED THE SACRED TRUST OF OUR DOGS!..PLEASE!.. I implore all that read this..AVOID THIS BUISNESS THE DOG WASH TOO and its owner and groomer Helen! She is hateful to both dogs and humans and should never be allowed either one!!!
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July 2021 by Adriana M.
Such a wonderful place! Helen manages her business in an extremely professional manner. Even with being the owner and sole groomer of the facility, she accommodated me in a timely manner and I was able to get an appointment rather quickly! Most places otherwise are booked out for months. I would highly recommend her to anyone.
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February 2021 by Robert R Packard
Anyone that knows Helen knows the negative statements said about her here are a bunch of crap and are part of the cancel culture and are absolutely are not true. Those of us that have used her grooming services for years know she is the best in the business and is fair to everyone. Not a racist bone in her body.
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October 2020 by Peter Kidd
What a disaster!! Our dog just got the worst haircut of her life. She gets groomed every 8 weeks or so, and she is a year and half old. By far, this is the worst ever!! We asked for her to be left with about an inch of hair evenly around her body. Instead she is basically buzzed to the skin but in very irregular lengths. Her face is many varied lengths.In addition, when I picked her up she was tied on a short leash to the door handle while the lady was on the phone. The dog was a nervous wreck when I retrieved her. On top of all of this, when I got her home, I noticed she was bleeding on her chest where she had been cut by the buzzer.
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October 2020 by Carol C.
This was the worst grinning we have ever had on our pup. We asked for a "fluffy cut" and got a shaved, uneven cut with bleeding spots on her belly. Do not take your dog here!
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August 2020 by Kathleen B.
Terrific groomer. Helen is kind and patient with our feisty Westies. The dogs were in a great mood after seeing her unlike their behavior after seeing another more expensive groomer in town. I highly recommend this groomer and we have now switched over to her service.
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July 2020 by Matt Jacobson
Won't be long for this place...
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July 2020 by Donna J Conant
refused a customer because of his color? tell him its okay to bring in his Stafford terrier...then turn him away when he gets there is very racist and unacceptable!!! ..I dont and won't recommend this racist business to anyone!!!
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July 2020 by Samantha Na
to refuse a customer based on appearance, and the type of dog they have is absolutely unacceptable. poor business. don't do dog grooming if you don't accept certain breeds or people of color. you should be ashamed of yourself.
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July 2020 by Mike Jones
I went today to get my dogs nails done. Made an appointment and called ahead. I again stated that I had a Staffordshire breed. The women on the phone said that was great and to come in. When I got out of the car with my dogs I was quickly intercepted by a “Karen” who worked or owned the place. She hit me with the dogs could not come in and the personaly she was scared for safety from my appearance. I did nothing but follow the rules make an appointment and wear a mask. Sorry
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April 2020 by Nikki Sgro
Professional, great service, great price, safe and clean. Thank you! My dog loved her full service cleaning ;)