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February 2024 by Starla Thom
Excellent customer service! Thank you Autumn
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February 2024 by Linda Van Daele
All good.
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February 2024 by Megan Woloshen
Very helpful and friendly
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February 2024 by Ozhaawashkwaagiizhig Ikwe
Dufresne.ca delivery was on point. Delivery men were very polite & courteous. Great attitude!This includes the staff at Dufresne.ca! I appreciate the store and their service.
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January 2024 by Shannon Kirby
Had a great experience recently when purchasing our new oversized chair for our living room, my sales associate Autumn was very helpful and fun and the whole process was super easy with great financing options and all the customer experience team members were also great to work with when we needed to switch our delivery date. Shout out to the delivery drivers who worked in the snowy conditions and who were respectful of our carpet and took their shoes off without prompt. The chair is great we love it.
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January 2024 by Edward
Communication was phenomenal and delivery was very efficient Very happy with service
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December 2023 by Larry Grime
These folks know what Communication, Service before, during and after the delivery is all about. Dufresne must have a very good training program. Thanks to all.
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December 2023 by Ed Clayton
We were happy with the service we received from the salesperson and with the service provided by the delivery crew. The only comment I might make about the service is that the salesperson could have asked us which way we wanted the fridge door to open. When it was delivered the door swung the wrong way and the delivery crew had to remove the door and rehang it so it swung the other way. It would have been better if we had been asked so this could have been done before it was delivered. We are still rating our experience a 5 star as the delivery crew fixed the problem for us.
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December 2023 by dale collingridge
Great service helpful staff
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November 2023 by Joe Omo
Delivery was as advised...very professional service.
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November 2023 by Brianne Hamilton
they were on time and very quick!
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October 2023 by Maddison Thomas
Was good but we felt horrible as they brought our bed when they said they weren't so I feel bad that we didn't have the room ready as we were told it wasn't arriving
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October 2023 by Dakota Mcgann
Can not believe the professionalism and timely service. Absolutely outstanding service I will be pushing friends and family in this direction for all of their furniture/appliance needs!
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October 2023 by merry rosey
We bought a couch on Saturday, it was delivered on Thursday by the friendliest, fastest furniture mover we ever met. The couch is great too of course ?
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October 2023 by Mohit Chhabra
Beautiful store, great collection of furniture.There is an issue of inventory but that’s not specific to Dufresne.Jason was the sales staff who helped us selecting a couch and coffee table. He was very patient and did a good job.