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December 2023 by Scott McDonald
My girlfriend and I made the choice of using H and X Transport, and to put it mildly, I was disappointed in the level of service (or rather, the lack thereof). From start to finish, the employees we paid for displayed blatant incompetence, a complete lack of professionalism, laziness and even disrespect for us as customers. For those not wishing to read further, rest assured that there are far better companies to assist with moving.First thing’s first: They showed up later than the agreed-upon time, which inconvenienced both my girlfriend and I as we both have other demands on our time. Apparently one of the employees had to get out of bed before they could manage to lend us their less-than-stellar service. Unfortunately, we would find out that they would not be worth the wait.When the employees of H and X Transport finally did arrive, what we saw was an extreme lack of initiative from the employees.Curiously, one of the employees who showed up neglected to take part in any sort of heavy lifting. This would have been fine if said employee had been productive in moving the smaller items, but that was far from the case, as this particular individual seemed determined to exert as little effort as possible. The other two employees were incredibly slow and inefficient, but to their credit they at least tried doing what they were paid for.It must also be said that one of the employees – the least helpful of the three, by far – actually made a point of arguing with me and essentially refused to comply with my requests as a customer. Laziness and ineptitude matched only by arrogance. I’m still not actually sure how that employee managed to get hired by a moving company, but I digress.Having observed the complete lack of competence and initiative on the part of the employees (and keeping in mind that we were paying by the hour), my girlfriend and I ended up moving most of the items by ourselves. This allowed us to move all the desired items within a reasonable amount of time, but it unfortunately resulted in my girlfriend hurting her back as she is not used to doing manual labor.To be fair, the employees with H and X Transport did actually move a few items – a fact to which my damaged property can attest. Busted leg on my dresser, a broken drawer, a shattered light bulb, scratches on paint and dents in the wall of our home all constitute reminders of the appalling service they provided. If they cared, it didn’t show.I called the company to complain, and they assured us that they would call us back and possibly reimburse us for the damage and the atrocious level of service. Surprise, surprise, they did not follow through on that. They also promised to send us an invoice, but they never did that either. Overall, a terrible experience and one that customers should be mindful of when selecting a moving company.
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December 2023 by Ro'Sean henry
Such a lovely group. Very helpful quick too you guys are the best and if I ever need help again I know just who to call??? thank you so much
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November 2023 by aloys gouateu
Great people, great service, you can't find any better out there..
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November 2023 by Larry Awomolo
Great group of guy.I definitely recommend them.
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November 2023 by Graham Atkinson
Highly recommend them to anyone. Efficient, friendly, helpful. Definitely will use them again in the future. Why go anyone else? These guys are top notch.
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August 2023 by Duane Edwards
We were squeezed in to accommodate us and job ran late into the early hours. We stuck with it with another job pending in morning
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June 2023 by Levi Anger
Chris (Henry) made the move for me between two cities. He is a great guy who really believes in integrity. He is always very professional and treats his customers like friends/family.Chris had a hiccup with his truck, but he did everything in his power to make sure my move was done the day he promised (he had to transfer my items to a different truck). He packed everything in a speedy fashion to make sure I would end up paying what I had budgeted. He also took extreme care with my items.He did give me a hard time about not having food cooked for his team on arrival, so make sure you cook something up for him if it's a long move! Hahaha, he was obviously kidding, but if you appreciate his professionalism and care, maybe make them some lunch!Thank you so much for your help H&X team! I will definitely use your services in the future!
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May 2023 by rogelyn armandico robino
Henry and Dennis were the best team ever! very helpful and friendly. keep up the good work guys! more power!
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May 2023 by Kedesha Gabbidon
We did an out of province move with H&X as return customers and the service was exceptional. They went above and beyond to ensure the process was smooth and provided that peace of mind that you need when relocating.
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April 2023 by Rita M
Outstanding service. Very professional, accommodating and great customer service.
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April 2023 by Naudia Nelson
They are very nice and easy going to talk to.Very well mannered and funny and professional to talk to n they set up our stuff nicely, defiantly go to for movers :) and they very good priced and take care of your stuff
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February 2023 by Benson Akinkugbe
Professionals to the core
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February 2023 by Yasheika Turner
Very professional and reliable service, quick response. I will definitely use this company again.
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February 2023 by Reg`na
I've used them to deliver furniture & move me into my new home and let me say: NO ONE does it better than these guys.They take extra care to keep items as well as walls & floors from being damaged. They communicate well with each other so chemistry seems high. They work smart and in good speed. Also have friendly yet professional staff. 100/10 recommend
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February 2023 by Malia mckenzie
H&X is the moving company for me they are professional, responsive , you get qualit for money ,I am a person who you can say is hard to please and when I said I have no problem with H&X Transport Service doing my moving they sure give me a five stars service, iencouge H&X to continue produce that quality of service.
