Penningtons is a welcoming store known for its friendly and helpful staff. Customers often feel greeted and appreciated upon arrival, with team members providing assistance tailored to individual needs without pressure to buy more. Many shoppers leave feeling more confident and satisfied with their purchases, thanks to the attentive service. The store caters to various needs, offering high-quality products, especially in bottoms and lingerie, that are built to last. While some customers prefer shopping online, they also find the in-store experience comfortable and efficient. Returns are handled with care, accommodating those with special needs. Overall, Penningtons is praised for its professionalism and commitment to customer satisfaction, making it a go-to destination for many shoppers.
Was greeted upon my entrance into the store, but given a few minutes to look around before being approached by an employee. She was amazing. Got me exactly what I needed without pressuring me or trying to upsell me. Was also quite friendly AND efficient about it. I hate shopping, so the quicker and easier the better. Thank... read full comment
June 2024
Was greeted upon my entrance into the store, but given a few minutes to look around before being approached by an employee. She was amazing. Got me exactly what I needed without pressuring me or trying to upsell me. Was also quite friendly AND efficient about it. I hate shopping, so the quicker and easier the better. Thank... read full comment
October 2023
They always are very helpful and professional and even though I shop online if something doesn't fit they allow me to return it as I'm handicapped. I always try to shop with them.
