-
September 2023 by Kent Loewen
Leah and Dave provide a great service for me and my business. They go above and beyond being they own the franchise business. Working with the various couriers that deliver my parcels is always interesting but courier issues are not their fault since they are just a receiving/sending depot. Great to deal with.
-
September 2023 by jaydeep mahida
Excellent customer service they will go above and beyond to get your job done. Great on price, punctual and accountable.
-
February 2023 by Wade Robbins
Was delivered pretty quickly but that wouldn’t matter. As the delivery driver not only didn’t ring the door bell once he arrived. But left it sitting in the front porch and left. Overall it was a very promising experience right up until the end.
-
June 2022 by Adekunle Olanrewaju
If it is very important and urgent, do not use UPS. The driver got to the delivery location and because the location has access control doors, the driver returned the package to their office without calling me or the sender. Did they expect me to stand outside my apartment and be waiting for UPS delivery for a whole day? I do not know when I will get my package and for each day that passes, I am losing money. This happened in Toronto
-
November 2021 by Crystal Haggstrom
Already paid shipping and handling and then I got slapped with an extra 40+ charge out of nowhere that wasn't charged on the exact same order for another person. The delivery driver wasn't masked even after she saw me put my mask on and attempt to keep her on the other side of the door. I recieved an email prior but thought it was fraud attempt and tried to contact the company with no response other then we recieved your report. Tried calling the local store with no answer for over an hour and the answering machine was completely full. Horrible service and with COVID dangerous!!
-
October 2021 by mtym5364
No attempt to deliver was made. Moreover I received TORN and EMPTY package...No words. The most terrible service
-
September 2021 by Kaify Ahmed
What a great service by Dave Taylor at the The UPS Store at 1300 18th unit E, Dave went above and beyond to help me with my documents and made sure they will reach the destination before the deadline. THANK YOU SO MUCH SIR, I sincerely appreciated that!!
-
September 2021 by Kirit Chaudhary
Ups never deliver parcel. They directly update that customer is not available and i have to pick it up from ups store every time. On their web site they write door to door delivery but never done that. Very poor service. Fedex is far better than this.
-
September 2021 by Ali B.
UPS stole my package. I followed the tracking and it was out for delivery two days in a row. They delivered another package on the second day and when I called about why I only got one I was told it was never out for delivery. I received a phone call later telling me the package could not be delivered as the driver needed to verify my address first. I have screenshots which prove the driver had my package but UPS claims he did not. I have phone records showing the call made to me but UPS customer service denies and refuses to take responsibility for it.
-
February 2021 by acla0295
They often say an attempt was made to delver when, in fact NO attempt was made to deliver the item and you are forced to go to their east end location to pick you item up.
-
December 2020 by Alyssa Ann
I use this print shop for all of my business and home schooling needs and I am always pleased. They are competitively priced. And things are usually ready quite quickly.
Recently I was doing a project for Funds for Furry Friends. Well the way I sent the graphics in didn’t really align with what I needed to do. Dave was able to fix what I botched. Also when he realized the graphics were for a Christmas donation drive for an animal rescue he donated the his time and the printing to the cause! It turned out great and what a nice surprise! I recommend and use this business.
-
November 2020 by Mark Kovatch
Great family business. I have been dealing with them for years and have always received competitive pricing and great service. As a business owner myself I would expect no less. Give them a try, you won't be sorry.
-
November 2020 by buhl4294
UPS kept the package and did not deliver it. Then they changed the tracking on their site to take off some stops. they denied the package was ever out for delivery luckily I kept screen shots of the progress to prove otherwise.
-
November 2018 by jamr3498
Nailed my large printing job on a tight deadline - nice people and great service.
-
March 2017 by EstherB509088
the gentleman that delivered my slip didn't even bother to come into my building, punch the numbers on he keypad to see if I was home, instead he wrote up the slip, and stuck it to the outer door of my apartment building.
