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July 2023 by Ashish Mishra
This owner was very cheap. I refuel the vehicle and brought back in time. but they ask me to refuel it and said it was not exactly what i used. i actully filled more than what i used. The miles on the vehicle also showed what i used. First experience worst experience. Try to avoid this location.. Does U haul really care about the people feed back. Have they ever cancelled the franchise based on what people said
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April 2023 by Angel Belanger
Gave away our uhaul when they knew we were coming back to get it. Not very helpful people
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November 2022 by David Wallwin
I have Rented several times from this location & have always received great service!
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October 2022 by Jarred Wittinger
Should have read the reviews before booking a truck. Reserved a truck a month ago, show up for my scheduled time and there’s no 15ft available. Really set things back for my moving day. Completely unimpressed.
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November 2021 by Rachael Cromarty
Got a uhaul on rent , smooth transaction and helpful people
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October 2021 by Stacey Groom
My experience is very similar to many already listed. I booked a truck 2 weeks ahead of time. When I arrived there were NO trucks in the parking lot. When I went in and asked about my truck the women yelled at me as if it were my fault the truck wasn't available! No explanation was given to me, no offer to find me a truck anywhere else, just basically " to bad so sad for you."How do people get a U Haul Franchise that don't have comprehension skills, horrible customer service skills and yell at people when they are asked for a product that is sold at their store?Let this and these other reviews be a warning, DON'T rent a U-Haul from this location...ever. There should be a negative star option for reviews, this place would be -5 !
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October 2021 by Regena Witzaney
The truck that I booked in advance was not ready on the day I planned to move!! Very, very frustrating and all this location offered to help was to suggest I contact the head office in Vancouver. Not at all helpful!! Avoid this location at all costs. I would suggest looking for a mover or someone with a truck on Kijiji or you might be stuck like me hoping I can find some friends to help out last minute!!
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July 2021 by Elizabeth Green
Went to go pick up truck at our designated time, the guy have no idea where the truck was. He called his boss and he had no idea either, he said he could track it down for us but it might be a couple hours. We cancelled the truck and walk away pretty irritated.
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July 2021 by Chris and Stephanie Ashley
First time using this location. Easy and not expensive. Rented 20 ft truck for 4 hrs in town...all in $68. Deal.
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July 2021 by Raymond Iradukunda
these people are not professional i booked 10' track and I realize it was small i called the next day to make a change when I talked to this lady she was so rude to me . she need to improve her communication skill and respect customers.
