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March 2024 by Gadiel Barja
I had A&W 2 days ago because I haven’t had it in a while. I got it in Calgary at the mall and it was one of the best fast food experiences i’ve ever had. Sweet Potato Fries were crispy, Burger was flavourful and the bun was warm and toasted and even though it was busy, we got our food in a reasonable amount of time. I wanted to get A&W on the way home from my trip and stopped by the one in Russel MB. I wanted to get the same order I had a few days ago so I ordered a teen burger combo with sweet potato fries and 2 spicy chipotle wraps. Damn I was so sad. The burger patty was cold and the bun itself tasted like it has been out exposed to air for the whole day. Mind you, I’m making this post 10 minutes after eating my meal. The sweet potato fries didn’t even taste ready because they still had that soft mushy texture instead of being sort of fluffy but they were crispy so I give those a pass. One of the chipotle wraps was perfectly made. The other had barbecue sauce or something? I’m not sure but it didn’t taste too much like chipotle sauce and it wasn’t pleasant. There were 2 workers while it was sort of busy so I suspect management is poor at this establishment. Train your workers properly. 3/10
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March 2024 by Matthew Grant
Awesome people!
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February 2024 by Lynda Bailey
worst a&w i have ever eaten at.the server put the napkins on top of opened burgers so the where stuck to the cheese.we had poutine they did not give us forks,the rootbeer was flat and they had no
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January 2024 by Sista Fista
slow expensive and not
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November 2023 by Hollie K
I did a mobile order while getting fuel across the street. By the time I got to the drive thru, the employee had the order ready within a minute. Very impressed with the speedy, friendly service!
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September 2023 by Audrey Geysen
Ordered 2 bacon and Eggers that took so long to make. We were the only customers.
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August 2023 by JACIX22
Not terrible but a bit expensive as all A and Ws have become and a bit slow in terms of service. Not terrible but nothing amazing either.
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July 2023 by BayCityTrucker Gaming
20 ficken minutes with only 3 of us in line and in that time they only severed 1 person. I walked out as this business is a waist of my ficken
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July 2023 by Lori Crooks
We were the only ones in there at this time. The meal eas prepare quickly and the mugs were nicely cold, chunks of ice formed when the drink was added.
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July 2023 by JR “Smedley” Medley
Did take outThey really need to clean store and get the Flys out of the store!!! If I have to I'll start eating elsewhere ?
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July 2023 by ila Lefranc
Never have any deals on
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June 2023 by Low Budget Hunter
Ac was working too well the day we were there...
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March 2023 by C Leland
I was very disappointed with the service, today. I knew it would be busy at noon, so I placed my food order an hour in advance. When I arrived, the restaurant was busy, but I saw quite a bit of food in the warmer. I was spoken to at the counter within 5 mins, but my food order took another 15-20 Mins. Part of that is because the drive through customers were getting the majority of the food, while take out customers and ppl at tables waited. Also only received 3 packets of sauce for 6 orders of chicken strips. Pretty disappointing considering I dropped $84 on lunch.Parking: The regular door was closed and we had to shuffle through the parking lot on sheer ice to get to an inconvenient door. Frustrating visit, today.
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March 2023 by Bret Razor
The workers need Better English and to listen and not steal orders from
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March 2023 by Lawerance Hayden
I Ordered a double mama with cheese and the Order was wrong and the so I went in to get it fix and the woman working said they can’t do a double mama it only comes in single patty’s I’ve been going to this place in Russell for years but never again. Oh I was charged for a double mama to by the way so she probably pocketed the extra money.
