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January 2024 by Daniel Just
Have to give this a 1 star rating. Wouldn't come here again and wouldn't recommend anyone else staying here either. Booked a room with 2 double beds and based on assumptions the owner thought we only needed a room with one queen bed without contacting us. The owner refused to admit he made a mistake and made us pay an extra $50 for another room as we were 4 people. The owner was very unfriendly and really unpleasant to deal with. Would recommend avoiding this place if you can.
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January 2024 by henrik dueck
Unfortunately the lowest star rating you can give is 1 star otherwise I'ddo lower.....We reserved a room with two beds since we were coming out with four guys. When we got there the owner told us he assumed we were only two guys so he gave that room away and told us we needed to purchase another room on top, this way we got two rooms with one bed in each.He made us pay for the extra room instead of admitting that he made a mistake....Service is poor. Do not go here if it's not *100%* necessary!!!
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August 2023 by Nancy Girard
Belle accueil! Même si on c compris a moitié ???? mais la personne responsable est arrivé est tout ses bien arrangé! Vraiment des gens très aimable ...... Juste une tite chose j'aurai aimer coin bain un ptit peut plus propreMais .Ça n'enlève rien a mon commentaire + !j ai été très bien recu!Merci a vs !La fille du Qc avec son gros pitou !???
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May 2023 by Toni Munroe
It was a very nice place to stay. The staff were very helpful. The room was very cool.Had everything that we needed for our brief time in Russell. Heather and her staff are A1!I hope to return in about a year.
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February 2023 by Andrew W
Booked online while travelling to Russell on a Sunday. Arrived to find nobody present, bar closed, restaurant closed. Used 2x phone numbers in attempt to reach them. All extensions either unanswered or directed to a full voice mailbox with, therefore, no option to leave a message. IF the place is open, they presumably do not want clients on a Sunday night despite accepting a booking. If you wish to risk it, I suggest phoning before arriving to confirm whether there will be someone available to let you in.
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January 2023 by Sadegh Mirzaeian
We enjoyed our stay at the asessipi Inn. The room were clean and spacious, bar and restaurant at the same location and a very easy drive to the ski resort. The staff were extremely lovely!!!!! Would definitely stay there again.
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December 2022 by Cait McPhee
We stayed here for 2 nights while in town for a wedding. Great if you just need a place to crash. It was charming and the staff were great and super friendly. I’d stay here again if I ever find myself back in Russell.Bonus points for having AC in the rooms!
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December 2022 by Tetyana Bondarenko
Disgusting place. Booked a room with two double beds ahead of time for 3 people, but received a tiny room with one bed and bathroom with no door instead. Very dirty and loud place. The manager (Tyler) was not aware which rooms were occupied, so he knocked all doors and woke people up at 12:30am. All rooms were booked, so we were told that he does not know what to do and will try to find us a mattress. Since there were no place in the room for the mattress and we were not comfortable with open bathroom, we decided to leave. Tyler offered no refund and said “I actually found a mattress for you”. When we left, we saw a mattress with no cover in the back of Tyler’s track. Hopefully this was not the one he brought for us, but I doubt that. Please stay away from this hotel and save your money and vacation. We ended up driving to Saskatchewan at night as all other hotels close by were booked.
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October 2022 by Faysha Ke
We really enjoyed our stay at Russell thanks to the amazing hospitality and service from the young lady Isabelle that worked there. She was so welcoming and helpful.The people in the restaurant downstairs were also so wholesome and guided us around quickly when we needed help.Our room was comfortable and the tv was very clear. We slept well and the room had all the amenities one would need.Thanks for making our stay in Russel a memorable one.
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August 2022 by Aaron Desilets
Not the best, not the worst. Rooms are old with outdated amenities but was clean enough. No issues with the staff. Restaurant closed at 6 pm so get there early if you are a person who enjoys eating food.
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July 2022 by Cait M
We stayed here for 2 nights while in town for a wedding. Great if you just need a place to crash. It was charming and the staff were great and super friendly. I’d stay here again if I ever find myself back in Russell.Bonus points for having AC in the rooms!
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July 2022 by A H
Heather is God sent! I was driving from Ontario to Whitehorse.My truck broke down 8 mins., away from her town. I called for a place to stay, Heather felt my uncertainty and offered me two mechanic shops to call for assistance, I called them, at first they weren't able to help. But the second call the one mechanics shop Thunder Creek Auto, Dallas, offered to look at it for. They fixed my truck so I can continue my journey safely. I stayed for two nights. The room was very clean and comfortable! Heather's hospitality touched my heart❤.The locals made me feel so welcomed! Made me feel safe and cared for! One very nice gentleman took me golfing too! Amazing people!!Love them, and encourage anyone passing through, stay, you will feel the vibes as I do! Keep up your wonderful hospitality Heather and friends!My humble Regards,Az??
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July 2022 by Azim H
Heather is God sent! I was driving from Ontario to Whitehorse.My truck broke down 8 mins., away from her town. I called for a place to stay, Heather felt my uncertainty and offered me two mechanic shops to call for assistance, I called them, at first they weren't able to help. But the second call the one mechanics shop Thunder Creek Auto, Dallas, offered to look at it for. They fixed my truck so I can continue my journey safely. I stayed for two nights. The room was very clean and comfortable! Heather's hospitality touched my heart❤.The locals made me feel so welcomed! Made me feel safe and cared for! One very nice gentleman took me golfing too! Amazing people!!Love them, and encourage anyone passing through, stay, you will feel the vibes as I do! Keep up your wonderful hospitality Heather and friends!My humble Regards,Az
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April 2022 by Tyler Didyk
Room, restaurant and bar were clean and nice, breakfast was delicious and very reasonably priced. Heather (the owner) was informative and great to talk to, as well as Emily (the bartender) she was awesome! I would highly recommend this place.
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March 2022 by Vlad Angel
In short - don’t book if you are looking for a place to sleep for the night.Why? Because it’s interior fits different objective. Dirty room, dirty bathroom, no bathroom door, loud noises in corridors at 1:00 am, smell of cigarette smoke and weed, hotel management waking you up in the middle of the night or opening the door if you don’t hear the knocking. More fit for bad organized teenage parties where people are too high or drunk to notice any problems.P.S. 1 star for all of the above and completely misleading photos.
