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March 2024 by Kulwinder Singh
I placed order for dining. I literally waited there 25 minutes for my food. Really disappointed. When I asked the staff about my food they said that there was some confusion and they didn’t prepare my order. They asked to wait another 2 minutes for my order. Even after that I had to wait 5-7 minutes more. So, I ended up waiting half an hour for my food.
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March 2024 by Thomas Kisser
Delicious burgers. Comfortable seats. Definitely recommended???
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March 2024 by Alla Rakir
I would like to share a very negative experience in A&W outlet mall. The supervisor Lakita was very rude and not understanding. They have the promotion for coffee for one dollar until March 3rd 2024. I lost my coupon that was returned to me when I got the coffee at polo park and she refused to give me the discount. She said that she needs a coupon. I know it is not true as the coupon was returned to me when I got coffee at polo park location. I asked to speak to the manager and she would refuse to give me to talk to him. If you can say Yes to the customer why would you say NO. She is very rude and not polite person,,,, who makes a person like that a supervisor and why...
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January 2024 by Tracey Chaloner
Was not happy that they were touching my food with no gloves on and for them shopping for boots on their phones and speaking their language right at the till when there is customers. I dont think that is acceptable.
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January 2024 by Cherry G
Chicken burger is a little bit on the dry
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December 2023 by Kwang
All busy chatting, and kitchen not wearing gloves. Saw my bacon and eggs handled with bare hands. Disgusting.
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December 2023 by agyapal singh
Ordered food for breakfast with coffeeDid not like coffeeBut everything else was seems
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November 2023 by Liet Vo
The staff NOT
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November 2023 by Aryan
Always chitchatting and delaying the food. The staff need to learn customer service especially on busy days.
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November 2023 by Tim McGinnis
Great service, terrific food ??
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September 2023 by Kaliegh Tower
Came before 10am to grab breakfast for my team in the mall. Ordered pancakes. Continued to wait while our food sat there and she kept serving more people. After 15 minutes the cook came out and handed us our food. I had 3 orders of pancakes and I asked for the syrup. She then informed me there was no syrup, I asked why I was not informed when I purchased and she just stared. After arguing she then offered a refund. While trying to process a refund it kept giving an error as it was labeled as a credit refund and it was debit . After trying 3 cards and it kept giving errors I finally tried a credit card and it worked. This wasted my whole lunch break and nothing to return. I asked several times for a managers information and they kept ignoring me. I’m not sure what happened to the team here as I’ve eaten regularly and never had such terrible services
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July 2023 by R. Barkman
Can't beat the old fashioned type of walk up and order the great fresh burger and sweet potatoe fries!Kid-friendliness: Kids favorite fast food, nice kids menu.
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July 2023 by Noa Valenta
Very nice people work here they where calm and patient will be
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June 2023 by Olha Demianenko
It's was tastyKid-friendliness: There is a children's menu.
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June 2023 by Ольга Демьяненко
It's was tastyKid-friendliness: There is a children's menu.
