-
February 2024 by Daria Shtermer
Ashley’s service and customer focus is even less thn 1 star!After buying stuff in shop, we payed. They told us to wait for a week and pick up at the warehouse. OkAfter all, we got ~10 massages of reminder about date of pick up, we came there. And the representative at warehouse told us that our furniture was sent for another order somehow.CRAZY!!!!!! And we have to wait for two weeks more to get our stuff.No thank uNO ONE from Ashley call us to tell that it’s no need to go for pick up that day and something changed.That just want to take their money first and thn they don’t care what’s gonna happenAwful customer service.
-
February 2024 by Florence Ward
Went out of there way to be helpful, knew what they were doing, didn't get me to sign any paperwork when done, left right away, didn't even wait to see if we were happy with what we got
-
February 2024 by Yvette Cuthbert
Delivery was great. Heads up to arrival at for was very timely. Dealt with an order mistake hassle free.
-
February 2024 by Deborah Day
We dealt with David and he went above and beyond to make sure we found what we were looking for. Definitely will be returning in the future!
-
February 2024 by Manuella Amedzro
At Ashley Winnipeg West, I experienced a pleasant and efficient service from Jazz and Shikka.I praise the service that Shikka gave me. Her smile and enthusiasm brought life to every interaction that we both had. However, while I'm not minimizing her devotion, I believe that's understandable from a sales representative.But from Jazz, I admit I was beyond amazed. Jazz was not content to stay behind his desk and collect the money while supervising the activities of the store from afar. "Il a aussi mouillé le maillot". Not content with immediately responding to all of Shikka's requests concerning me, he, himself, personally invested in ensuring that I obtain the best mattress I could dream of. Thank you, Jazz, for showing that even the manager knows how to provide a cheerful, polite, friendly, warm and exciting service to customers.You also demonstrated that indeed you actually know the products that you offer to your customers.Jazz and Shikka, you set the bar high in customer service with your competence and helpfulness.In short, if I had to rate the service that I received at Ashley Winnipeg West, I'll give a 10/5.Manuella
-
February 2024 by Edward Saunders
Dave was amazing! Very helpful and thoughtful of the price point we had given him. We left happy and excited for our new sectional!
-
February 2024 by Virginia Barnett
I was able to purchase the product I wanted, at a comparable price.
-
February 2024 by Oscar Marx
Great service.
-
February 2024 by Colleen Prokop
Sales Manager was knowledgeable. So far only complaint is the delivery charge. Spent 1400+ and they would charge for delivery. We are picking up. Frustrating.
-
February 2024 by Ron Koswin
I found the sales staff to be very cordial and friendly and listened intently to what I was looking for and weren't aggressive in trying to complete the sale.The delivery teams were very customer oriented and professional. A shout out to the team on truck 3.
-
February 2024 by Bill Bracken
Jonathan's customer service was spot on. He gave us the space to look around when we first came in. Provided us with the information we needed and showed us examples based on our feedback. After looking at other stores in the day we found exactly what we were looking for. Thank you Jonathan.
-
February 2024 by Kyle and Chantelle
Jas was amazing! He was very knowledgeable and personable. He made the experience really enjoyable and we definitely recommend going to him for help! JP was also amazing as he explained everything that we needed to know about the tempur-pedic mattresses. They were both patient and very pleasant to deal with. Overall, our experience was great and we would definitely come back for future furniture purchases.
-
February 2024 by Tasha Murray
We had an excellent experience as always with Ashley stores. Dave (Dave G.) went above and beyond at the St. James store to find exactly what we needed, arranged delivery and we were on our way. Dave was very helpful and although I had lots of questions he didn’t hesitate to answer with a smile. It’s hard to find that kind of help nowadays. We will certainly be returning to this store for our future furniture needs as well.
-
February 2024 by Chris
Great service and excellent rep. No one hounding you to purchase like the Brick. Giving the customer room to look around and make decisions.
-
February 2024 by Daniel Funk
The sales team was super friendly and helpful...I'll be back!
