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February 2024 by Xudong Chen
They addressed my urgent matter with a professional attitude!
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October 2023 by Chris Maxemuck
A very disappointing and disrespectful experience at BMO Southdale location this morning. Went into the branch to pay my credit card and wanted to ensure that the payment was properly applied to the various employee accounts. I mentioned that errors were made in the past, and did my best to discuss the issue with Jackie the "Head Teller" to get a better understanding of policy and procedure to avoid future errors.Normally, receipt for payment from any other financial institution is readily provided. However, at the Southdale BMO branch this became a really unsatisfying ordeal.I have received good service in the past, however the person that identified as the "Head Teller" at the Southdale branch provided a really negative experience. Will choose another location or switch credit card providers in the future.A call was made to BMO Matercard to document that payment was made on time and in full. The BMO Mastercard representative at head office was very helpful.Will reach out to the branch manager to discuss the situation.
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October 2023 by Cliff Terrio
Friendly and efficient staff
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October 2023 by Maggie Braun
I had a very stressful situation that I needed to be done in that day, without hesitation I got amazing help and customer service and figured out my problem in the day! I can't thank the employees that helped me out enough, I really appreciated it!
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January 2023 by Darryl Parsons
Fast, friendly, good vibe all around
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October 2022 by Luc Dupuis
VERY POOR SERVICE ..... CAN'T EVEN ANSWER THE PHONE .
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December 2021 by Rich Galdamez
I had a great first experience at BMO opening banking accounts. Highly recommend booking an appointment with Lorena as she was kind, friendly, and very informative.
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December 2021 by Maria Inthirath
I have been with BMO since I was kid when my parents first opened an account for me. Love the internal banking system overall. Customer service has always been mediocre compared to different locations. But am I downtown Portage? Cause even the one downtown Location is cleaner than this...Can't attach picture but there's a sock, cans and cigarettes buds in the atm lobby.
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September 2021 by C. Tee
I'm always happy to deal with Victoria and Jackie, so knowledgeable and friendly.
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November 2020 by Suzanne Desmarais
I find the staff very polite and respectful. Always there to answer ur questions in a very excellent manner compared to other banks I've been to. I'd recommend going to bmo.
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November 2020 by Darren Ducharme
Organization who cares nothing about thier clients. Don't get a loan from those people, as they will stop payments and demand the entire balance with no excuse as to why they've ceased the automatic withdrawal.
