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February 2024 by Yuko Ono
it’s fun to look around what they have. i love the circler shelf they have to store my plushy collection. some of items are damaged a bit or tipped occasionally so recommend to check each item if you want them in the perfect condition.
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January 2024 by Grant Zeilstra
One of those wish I could give less than 1 star posts.Ordered a bedding set with quilt in it online for store pickup. The manager got it for us from the back and brought it out in a big bag, so we never actually selected or saw the set.Went to use it the very next day and immediately could tell that there was something wrong with it. Clear package it was in was all taped up, there was dirt in the package, and when I opened the flap there was a hole in the blanket. That was all without even taking it out of the package.Wasn’t keen on driving across town to address it, but went to the store, one day after purchase. Asked to exchange it, they didn’t have any. Asked to return it, they refused, against their policy. They were not saying it wasn’t already damaged or opened, they agreed that it was, but would not take it back.Only option was store credit, which would not do because I never intend to shop there again, or exchange for something that I don’t want. So we exchanged it for an another set that we didn’t really like but no other options.How can you sell your customer a damaged item and not take it back? And clearly this one had been opened so they did take one back at some point. Plus they said their system cannot do returns on bedding, just unable to do it, but when the manager had problems processing an exchange he did a return instead (and then a new bill for the new item), so there is that too.I do not recommend shopping there, I see more reviews about other damaged items as well.Update: thanks for your response to my complaint/review. Basically how to say "We don't care" without saying it. Thumbs up.
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January 2024 by Ameera Attiyat
Store is absolutely gorgeous. Get lost in there for hours. Pricing is amazing, staff is so friendly & welcoming. My new favorite store for literally everything now. ?
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November 2023 by Paul Trudeau
Had a great deal on bar chairs. Had previously purchased 4, now purchased 2 more.
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October 2023 by Amy H
Wow, Mackenzie is so great! She was so helpful with several online purchases and a return. She made it such a pleasant and seamless experience. Mackenzie shows what a difference good customer service makes.
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August 2023 by Angie Smoke
Always love their products, the new layout is interesting, but THAT SMELL. As someone who has scent sensitivity, I won't be going there again while they have that scent throughout. I decided not to purchase the accent pillows I liked, for fear they will carry that smell home. Going home with no pillows and a headache.
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August 2023 by Rose Dominguez
worst customer experience ever, yes tried to reach out to your team but can't get thru because you have a terrible call queue and no one can get through to a human and people in store know nothing
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August 2023 by Michal Brichacek
Wide assortment of stylish home goods and furnishings at reasonable prices.
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June 2023 by Bill Spanjer
An amazingly wonderful shop that is beautifully arranged. A wide selection of decor in an inviting atmosphere. Super helpful and friendly staff. I am a male and I really like this store. Then you know it is worth a visit!
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June 2023 by Silversides
Love their stuff but shipping is TERRIBLE!! Don’t commit to something you can’t do Bouclair. I placed my order on May 15 and they are now saying I should get it June 7th, tentatively. I should have learned from my first experience but wanted to give them a second chance. When I placed my second order it gave me a shipping date two days later. Now it’s three weeks. When I check on the status of my order the customer service reps don’t tell you anything. When I track my order there’s a pop up that says pay $9.99 to get next day delivery. As if!! Terrible shipping times and customer support.
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May 2023 by Robert Snow
Lots of great furniture designs you won't find anywhere else. Helpful and friendly staff.
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May 2023 by D S
Nice selection of items. Reasonably prices. Bought curtains for my patio door.
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March 2023 by Azra H-G
Love this store, the atmosphere and the quality. We will be back to purchase the boys Playstation items for our son's room.
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February 2023 by Sarah
I love the items at this store, but come on how do you guys not offer free shipping already? It’s 2023 and time to get on the bandwagon. I’d probably purchase so much stuff if they offered it, but I’m not paying an extra $32 for shipping or driving an hour to pick up since you only have one location.
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December 2022 by Dawn Nesom
Great store for home accessories. Neat ,organized and helpful staff
