CAA Store - Kildonan Place has been serving Manitobans for over a hundred years, offering roadside assistance, travel services, insurance, and Member savings. The staff are friendly and ready to help with various needs. Kayla, in particular, received high praise for her helpfulness, especially when assisting with ID issues and complex Autopac cases, demonstrating her knowledge and dedication. Customers appreciate the store for meeting travel needs and providing vehicle services such as towing, boosting, and battery replacements, especially with winter approaching. The team is attentive, patient, and willing to go the extra mile, as shown when staff members helped calm a young child during passport photos, ensuring a positive experience. While some staff may have initial gaps in information, they quickly offer options and support. Overall, the CAA Store at Kildonan Place is a reliable and caring place for travel, insurance, and vehicle needs, backed by knowledgeable staff and a focus on customer service.
Great service. Great prices on in store products. Friendly staff.
January 2025
Phone assistance atrocious!! Waited 15 min to get a person…then was transferred to another line which DID NOT PICK UP! All I wanted was to renew my membership. Going through hoops like this is unexceptable.
April 2024
Adequate service, but just doesn't feel member-friendly.
