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October 2023 by Gary
Great place to buy footwear. Knowledgeable staff.
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October 2023 by Bob Ness
Poor customer service. Mom spent over $200 on a pair of runners that turned out to be ill-fitting and when she went there for help, they pretty much said "That's too bad". I'm not impressed and will be taking this to the management. They did the fitting and were wrong, it shouldn't be her problem.
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October 2023 by Kleineth Gaspar
Bad experience for the first time going there. I have waited for too long and I asked a new pair because I don’t want the one on display but they said it’s last stock but for sure it’s not, my company gave us $175 coupon and my purchase is just $152, they didn’t even remind me that I still have to spend atlist $20 more so that I could use all my coupon. I tried to call them But they said I can’t add anymore because it should be in one transaction but because I accidentally called the other branch and told me they still could do it they just needed to do refund but it’s the other branch for sure they can’t because they don’t have my coupon. I don’t know who to believe anymore.
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September 2023 by Nixter
My first visit was wow by the professional staff Leo. Exceptional service, knowledgeable, and caring. Thank you Leo!
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August 2023 by Toni “Toni”
I recently purchased pair of sandals, Kim and one of her associate helped me find what I needed the most. Just wanted to thank them for providing and fitting me.
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August 2023 by Shawn Towns
Came in today to buy a pair of boots. Staff was rude and made me feel like my shopping there was a burden on her. She was huffing and puffing about me trying the boots on. Because it was the third pair I was buying of the same boot and she felt it was unnecessary to try them on I suppose. They are $450 top of the line red wing boots which I have bought twice from.this specific location. i dont think asking to try them on eas a big ask cknsidering the markyo of these boots. After i tried ONE boot on i asked if the store had any water proofing spray to put on the boots as the bottle.of treatment I had bought with the last boots was at home. She told me it didn't need treatment and I said well why did I buy ot last time? She stormed off clearly upset and then came back and told me the same thing. Sorry nothing we can do either take the boots or leave them. So I left them and went directly to the red wing store. Hopefully anyone reading this has a better experience then me if you do choose to buy your shoes or boots here. I spent around 1100 dollars in two years here buying boots and shoes but after this experience I'm unlikely to go back.
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June 2023 by Miss St Vincent
My recent trip to Canadian footwear store on Adelaide was terrible. After browsing for the items that I needed I was told that it would be about 5 minutes to be attended to as there were fewer numbers of helpers. I sat and waited for 20 minutes. I noticed two individuals came into the store got the items that they wanted. They approached one of the individuals working ask for the size to try on. They were helped right away. I was disgusted by that because these two individuals were Caucasian women and I am a black woman with a disability who uses a cane for mobility. I got up to leave and I don't know whether the person who was apologizing was the floor manager but they were apologetic to what had transpired. I saw privilege at its best.
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June 2023 by Jeff Holden
Good Selection Of Shoes And Industrial Boots. The Sales Guy That Approached Me Was Unhelpful And Rude. I Hadn't Made A Decision So He Walked Away. I Will Never Shop There Again If He Remains Employed There.
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May 2023 by Jay Muller
I highly recommend purchasing your footwear at this location. I have plantar facitis and could not find footwear that would fit my orthotics and not look like they were for an older age group. When walking into the store I was immediately greeted by Alan and spoke to him about my issue. Alan is very experienced with their inventory and matching them to your needs. After finding my shoes with him I unfortunately had a defect. I brought them in when I noticed it a month later and Alan and Jenny (the manager) gave me no issues at all and replaced them without any hassle. They seem to always have enough staff to help and match their customers needs and they will treat you with respect. Businesses that run this way are hard to find these days because they really do care about their customers. I have no reason to shop anywhere else for footwear with how pleased I am with the service I have received. Thank you so much Alan and Jenny for making my day and giving me such a positive experience!
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May 2023 by Bruce Huston
Very friendly experience fantastic very knowledgeable had my history of buying shoes didn't waste time everyone should buy from Canadian footwear
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February 2023 by Guy Pichette
This place is great. I have been visiting them ever couple of years for at least 40 years. I have hammer toe toes very hard to find shoes that fit they never let me down.
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January 2023 by nicola moss
Recently bought some neo boot covers from Canadian footwear. Had a very difficult time trying to find these boot covers my size this late in the season from anywhere. Canadian footwear came up in my Google search and said they had in stock. Decided to order and the bonus was they had free shipping!. It came in less than a week!! Three days earlier than the postal suggested it would arrive. I’m super happy with the purchase and their fantastic service. Will definitely order from them againThank you
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January 2023 by Cassidy Riffel
Very disappointed with the service today. Asked to try on a pair of shoes and was completely dismiss, the guy helping me told me “I didn’t know what I was doing” and only let me try on shoes of his picking. He was completely and utterly rude.
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January 2023 by sexy babe
This place is simply amazing. The staff are very nice and helped me find exactly what I was looking for. I very highly recommend and will be back.
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December 2022 by S Stirling
Went into the store today looking for insoles. The gentleman behind the counter, who was on the phone, asked me what I was looking for and directed me to them hanging below the counter.Well I was looking at the various selections, but another worker was on the phone in front of the insoles, didn’t care what I was doing, didn’t bother to move. I waited for a few minutes and just left. I thought Canada Footwear had good customer service.Apparently their customer service is much to be desired, according to other recent reviews.Not going to ever bother with the Adelaide store.
