Canadian Tire is a well-organized store that offers a variety of products and helpful customer service. Customers appreciate the knowledgeable staff, who are always ready to assist with questions and find the right products, such as winter tires, trailer hitch adapters, and soil. The store has recently been updated with a new order pick-up system, allowing customers to scan QR codes and access lockers easily, making shopping more convenient. Many customers prefer that the store keeps cashiers instead of self-checkout options, valuing personal assistance. The store’s app is highly praised for showing inventory and aisle locations, helping customers quickly find what they need. While most staff are helpful, some customers noted occasional difficulties with staff assistance, such as searching for items or receiving incomplete help. The store’s reorganization and cleaning efforts are appreciated, contributing to a better shopping experience. Overall, Canadian Tire provides friendly service, a good selection of products, and ongoing improvements to meet customer needs.
Extremely satisfied and appreciative with our customer service experience this morning with the manager, Matt and the customer service rep. It made our day and we’ll be coming back!
September 2026
Don't try to take car inspection here. The repairman said break pad is 5mm and Roter is 9.49mm (new one is 9.5mm) but he said it's unsafe so I have to change it. There was a mutual misunderstanding, and 17th Sep Morning managers solve the problem.
September 2026
Got lucky and they had only 1 air filter left for my truck. Guy at parts desk was helpful and quick
