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February 2024 by Jordyn Monkman
Waited 30 minutes as one employee was not taking any clients making another employee take them all. Terrible service
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February 2024 by Henry Engelberg
Nice staff. Good location with lots of parking.
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February 2024 by Michael
Literal clowns. Tried closing a chequeing account and was told was closed when it wasnt and was given a negaitve balance. Went to close again and was told i had to pay overdraft plus the negative balance even though they knew i havent been using the account for months and they opening admit know i have been attempting to close the account for a while. Congrats you have successfully grifted me for another $20 before i never use your services again. Avoid if at all possible.
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February 2024 by Dante Wolfe
Apalling swamplike conditions in the main entrance. Bring rubber boots or use a ladder to go in via the roof.
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January 2024 by Z G
Perfect example of worst customer service.
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January 2024 by Michael rebizant
Never enough tellers to assist customers.
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December 2023 by Ivanna
Rakesh is the best worker. He always effectively helps us to find a way out of any situation, works very quickly and gives clear answers to all questions. Very cool ?
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November 2023 by Andy D
Very accommodating when we were applying for RRSP loan. When they tried to get us to apply for a mortgage and other transactions but we declined, they started to "ghost" and never heard from our FA until recently. And then she said she has referred us to another FA who haven't called us until my wife called this noon. DO NOT TRANSACT WITH THIS BANK.
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October 2023 by Avery Spence
I forgot to mention this a long time ago but back in 2018, my gf and I went to this bank to cash our tax refund checks. And they gave us both a super hard time about it. Totally racially profiling us! Like we came there with fake checks or something when we literally had paper work from the tax office to prove it!! My gf had it the worst! Was in there for over a hour just to be denied!! Like why?! Too much for us to have??!! We went to another bank and 15 mins later she had it cashed. Awful experience
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October 2023 by Gina Del Moral
I highly recommend our financial advisor Virginia Jadormeo. She is awesome. She wil discuss to you what you need to know, whenever you make a decision on your finances and investments. She will help you every step of the way. I will give her 6/5 stars.
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October 2023 by Crystal Ricketts
This has to be the worst bank to deal with everytime I come doesn’t matter what time of the day there is always a line up with only 2 tillers openReally bad service
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September 2023 by Willard San juan
Virginia is amazing and has great advice. Highly recommended. Should be given more reward for her hard work. Very reliable.
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September 2023 by deidre fraser
I never come to this location as it’s far away from my home but it’s right by work so I thought I’d stop here for my banking needs , and oh boy I wish I didn’t stop here . There’s 10 people in line , and there’s two tellers on and even when someone walks away and they are done doing their banking business they are not calling the next client to be helped right away. The service is way faster at the location in crest view area .
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May 2023 by Davi K
I have been a loyal CIBC customer for over 9 years.Have had mortgage of my house from CIBC.Visited their branch on Ellice Avenue for some work.Needed to use the washroom but was told no public washrooms.Not sure how they count their customers as public.Requested again but was dealt very rudely.The rep repeatedly said no public washroom.This is not what you after such long banking relationI am seriously annoyed by their treatment and is already moving all my accounts to other bank.Bye Bye CIBC
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May 2023 by Kyong Hun Ji (ike)
This CIBC branch with ATM has drive thru and working 24/7.
