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December 2023 by James
Peter is amazing! Great selection!
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December 2023 by Krystalina
I’d like to save everyone the trouble of shopping at this location.I can’t say this enough. I had the worst experience with the sales manager Veira, I believe that’s what her name was…The salesperson I was dealing with had brought her over to discuss a purchase I would have liked to make, only to feel unwelcome during my visit, and given the cold shoulder.Veira was quite rude, and gossiped with her coworker on my way out… I couldn’t believe my ears. She was super unprofessionalSome people simply aren’t made for management.Beira is costing this store lots of potential sales and it sucks that I had this experience on Friday.
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August 2023 by narjes shahsavani
The old lady is so pushy, doesn't allow you spend enough time, look around and decide what you like more. She just rushes into selling you sth.
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July 2023 by Tim Isaacs
I just finished purchasing my second watch from City Jewellers and in my 57 years I’ve never dealt with a more professional shop. I dealt with Pam and Paul and they are awesome people, top quality products at affordable prices, and the most professional people I’ve ever dealt with . Highly, highly recommend this store to you and the people that work there. Simply the best!!!
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April 2023 by Soban Faiz
Great!Purchased this beautiful Citizen Brycen from them a while back.Good and patient customer service.
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February 2023 by Tracey Jason
The staff is amazing and they were able to fix a sentimental necklace for me even though two other stores refused. They estimated the exact price and finished 5 days earlier than promised. Such a caring and professional staff (I think Peter or Phil was his name)- I cannot thank you enough!
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December 2022 by Ally Richelle
Can’t say enough good things about this place !! Amazing staff, amazing prices and amazing selection!! My fiancé got my engagement ring here and they helped him get exactly what I wanted !!! I will continue to get all my jewelry from them !! Thank you so much city jewellers
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December 2022 by Lisa Piano
Very friendly lady helped us out I appreciated her
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December 2022 by Marina Havard (Marishinka)
Seemed nice and less surprised by the lovely old clocks. They did ask me in a rude way if I was taking video and I was only photographing I explained. Was a lovely look around until I was feeling not so welcomed. Oh well will try again minus the phone
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December 2022 by Natalie Guimond-Low
I recently brought my wedding ring to the Polo Park location to be resized. The customer service was great- the staff was friendly and very helpful. I greatly appreciated receiving a phone to let me know that the prongs on my ring needed to be replaced, as well. The work on my ring was completed before the estimated date and the overall cost was very reasonable.
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December 2022 by Delena Paw
If you need anything repair or create, please, don’t go to this place. I said this not because I have anything against their employee, but it’s more of they will steal, or switch your stuff with theirs. I gave them a pure gold ball to make me a disco ball pendant, but when it finished, the disco ball pendant feel so light that, it feel fake. I talked to them about it, but they said it’s the same one that I gave them, but I know it’s not. They will steal your stuff, and lie to you to your face. Don’t be me and make them rich by letting them scam you. Thank you!
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December 2022 by Jamie Marino
Great customer service, great selection and exceptional repair service. I took my watches there to get and fixed and couldn’t be happier with the price of the repair and the quality of workmanship. Will be recommending anyone I know to you.
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December 2021 by Lainey Hourie
I've never left this Jewellery store unhappy ever, and I've Purchased few purchases over a few years. I am still pleased with my purchases, as I still have everything I've ever Purchaced from City Place Jewellers. The customer service was very pleasant. They have also done a lot of repairs for me over the years, I am into collecting some vintage watches. It is some what of a Hobby for Me.Thank You very Much Peter and Staff for making sure that I am Happy and pleased with the services you all have given to me, and continue to do so.
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December 2021 by Tish Jonsson
City Jewellers Polo Park helped my family and friends through the most difficult time of our lives when my 24 year old son Matt passed away. We ordered 32 urn pendants and I ordered 3 beautiful stacking rings, one ring to represent me and the other 2 to represent my boys. Pam and Peter have been awesome! They made a very difficult time in our lives a little better with their kindness.Highly recommend!