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February 2024 by Shawna Sylvestre
Unfortunately they are closing down Becuase there lease is up and they don't know what they are doing with there kitties .,
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March 2023 by Sam Graham
Terrible service i went there for a cat that is friendly and cuddly because I have anxiety and depression issues and my cat Leo was so aggressive with people and I couldn’t keep him so I had him put down and I picked out this tuxedo kitten that is what I’m looking for and they asked my questions and I thought I answered them right and they denied me the cute kitten
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March 2023 by Sunshine Komaransky
No helpNo knowledgeCall other placesWoman exceedingly rude
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March 2023 by Garrett Chubaty
Terrible owner she won't let u adopt if your a first time and need to have a vet in place already. had dogs and a vet growing up her loss . So glad we got a cat somewhere else .she picky and very rude
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March 2023 by Inoa Van Dreser
I have to agree with the last poster, they are incredibly difficult to deal with. I had previously adopted a cat from them and tried to adopt another one but “Lynn” wasn’t there so there was nothing they could do. She is very particular, gruff, and not friendly at all.I would love to support this shelter but they made it too unpleasant.I know I’m not the only person to have that experience as well, they would adopt more cats out if they weren’t so “particular”
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March 2022 by Gui Ossig
We support this place ... amazing people!
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March 2022 by Ernie Watts
I was there to drop off some bales and the lady was so helpful
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March 2022 by Jackie Cycon
Very nice lady met me at the door. Loved the4 legged black and white cat there too!
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March 2022 by Samantha D H
I would LOVE to support this establishment but the owner is “too picky” about letting first time pet owners adopt from them. I’ve grown up with cats and dogs my whole life but because all those pets were under my parents’ names and not mine I was declined. I gave the name of my parents’ vet for them to follow up with, I offered personal references, and I offered to send videos and pictures of my home but was still told no. Really disappointing and really disheartening. The person I spoke to was very nice about it but was clear that policy is policy. ??
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March 2022 by Coletan Manchester
Have visited here and donated a few times over the past 7 years. Finally got a house that I am able to have pets in, but I cannot adopt through Craig St because I do not have an existing relationship with a vet?I understand they want their cats to go to safe and loving homes, but to completely cut off new pet owners seems a bit much.
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March 2022 by Darcee Dorrans
We adopted a kitten here and are hoping to add another to our family soon. The staff were kind, knowledgeable and patient when helping us find the perfect fit for our family.
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March 2022 by Josh Horvath
Slightly dissapointed. I came from a pretty traumatic experience after adopting and having to return a cat from another shelter because they let an unexpirenced owner adopt a cat he should'nt of.My friend recommended me to CSC due to their interview process to make sure you get the cat that's right for you & you're right for it, and considering my expirence of being led to adopt a behavioral issue cat.. CSC was the shelter I needed.One of the requirements for adoption was a previous relationship with a vet, which is fine and I met that criteria because I took my previous cat to a vet for a health exam and nail clippings, so I had a relationship. So when I explained that to the receptionist, she quickly changed the script to "that vet couldn't give you a credible referral" even though I had established a relationship that they could vouch for me.Next up after saying my vet wasn't good enough was an in-home tour, receptionist said due to covid that cannot happen even with proper precautions taken. I asked if I could email them pictures of every inch of my apartment & the receptionist laughed at me.I'm really dissapointed as I was looking forward to having a shelter work with me to find my furever best friend, and instead I got laughed and hung up on.
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March 2022 by Christina Alexander (Ladyboss)
Had a terrible experince there wanted to buy a cat however the ladies both gave me completely different info and they where both very rude for no reason i will never go bak to this location ever again.. Terrible customer service... And i teach customer service skills for a living so if u wanna sign the girls up for a lession on how to properly treat clients please contact me! I was a walk in there was no appointment made sweetheart !!! Maybe apologize for the terrible service !!! Im not confused.. But u are clearly proving me right about ur customer service experice with ur response
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March 2022 by Emily Munro
Just talked to a lady on the phone about a stray cat I wanted to give them and she kept saying “we don’t take surrendered cats” which is not what I was calling about. I was calling about a stray cat. She was extremely rude and was no help. NOT HAPPY.
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March 2021 by Irene Smadyla
They really take care of all the cats and babies. Wish I could take all of them. ?
