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“Personally, Access credit union help me more than any other Credit Union has an over 10 years. I made a switch from another Credit Union that I was a member of over 10 years they could not help me but access was able to help me immediately and help me get back on my feet.”
“I don’t understand why there are the number of low ratings there are or the reasons behind them. Are people’s service expectations unrealistically high? For example, expecting a CSR to know what the rates are for a loan or mortgage is ridiculous. That sort of question should clearly be posed to a back office staff member or lending officer. I was a bank employee in Winnipeg for over 25 years and saw a significant migration of customers from banks to credit unions. Why? Because credit unions like Assiniboine CU excel in delivering exemplary service.”
“I wanna give a shout out to Jaspreet kaur (CONSUMER LOAN AGENT). She answered all my questions professionally and patiently and I had a lot of them. She definitely deserve a raise. Keep up the good work. And thanks for all the help.”
“Today (14 august 2024 at 11:00 am) i made a visit according about uninformed service charges every month. My bank account shows no fees checking account but bank charges near about $24. I requested cashier about that and she asked from senior. One gentleman came and showed very bad customer service. He refused and said that he cannot do anything. I asked how can i close my account and he frequently got ready to close my account. This is lowerest customer service of that employee. Unfortunately i forgot to note down name of that employee. i am trying to make complaint to higher authorities about everything (customer service and uninformed money charged)
Mandeep Brar”
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“I had the best experience ever at this branch!
I applied for an Islamic mortgage, and they offered me the best interest rate in Canada.
I am very thankful to Marsharee, Coco and Ben, they are very professional and kind people!
Thank you Assiniboine Credit Union ❤️
If you're looking to buy your first house, I highly recommend this Bank !”