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February 2024 by Diana Serpa
A better car buying experience.I recently had the pleasure of working with Hailey at Crown Nissan for my car purchase. She was authentic in every way and I felt comfortable from the moment I walked in the door. I never felt pressured, or rushed. She was SO responsive, knowledgeable, and most of all SHE LISTENED to my needs and worked with me to find my new car.
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February 2024 by David Gamble
Purchase vehicles and had service done. Experience has been good in all instances.
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February 2024 by Gowithyou
It is very nice ?
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January 2024 by Scott Crang
Is dropped a vehicle for warranty work
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December 2023 by Michael Silicz
? Always great service here, highly recommended. Dylan and the whole Honda team provide excellent customer service. Keep up the great work!
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October 2023 by Jodi & Cheryl Zabel
Terrible customer service, in these times with it taking a dealership months to get new car inventory in and on thier lot with wait times up to 8 or 9 months to deliver a vehicle that you vaguely ( model, trim and 2 different color options , and not a special factory order) ordered and put a deposit down on and wanting a refund of your deposit and them refusing to do so it seems shady as if I want to forfeit the vehicle which is somewhere between here and Japan I should be able to get it back, even with signing a paper that says something different then what I was told from the salesperson.They could sell this vehicle probably 20 to 50 times before it makes it onto their lot although sticking to the fact that I am under contract until 2 to 4 months is up then they can refund my deposit. Why then and not now as it would not be sitting on your lot for more then a day to PDI it for the next buyer. I also totally understand that if they had alot of inventory sitting there not selling like hot cakes but them not even knowing where in the world it is .Not very customer satisfaction driven to say the least.Stay away and do not sign nothing without reading every word and letter on it and be sure 100 percent that's what you want cause it is impossible to get them to bend, also et a copy of every piece of paper you sign before you leave the dealership for back up on your end.
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August 2023 by Shawna Rossoukh
Unfortunately there was not a car of choice available for us to purchase , but the service was exceptional.Alex, Eric, James & Melissa were especially helpful
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August 2023 by Mohamed Ali
High service prices and they don't clean the car after!
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June 2023 by Gulbir Sandhu
Really gratefull for Divlaj he sold us two cars and gave us best customer experience happy to get crv hyrid from him.
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June 2023 by Valorie McCorrister
I bought my 2014 Jeep Cherokee from this dealership in Sept of 2022. Everything went smoothly until about a week in when I was having troubles with my battery. I called the dealership and booked an appointment to get it checked out. I got to my appointment where I was told they couldn’t look at it as they didn’t have the right equipment for my car. I was told they had made me an appointment at a different dealership where they did have the right equipment. I got to my appointment there and was told they didn’t have an appointment booked for me. I had to call them again but finally got an appointment for my car. Fast forward to recently when I had an appointment for an oil change that I had to reschedule due to the snow storm in April. They ended up not having the appointment I rescheduled on file and told me I “missed” the one I had to cancel. So I had to rebook AGAIN. I live an hour out of the city so I called on my way there to confirm my appointment. They did not have it on file and when I told the lady my frustration with them not having my appointments on file all she could say was “I didn’t book the appointment.” Do not waste your time making appointments here as they will have you running around for nothing.
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June 2023 by Mahyar Mirrashed
Good service, nice and easy oil change. Bring a laptop, they have some nice seats with desks there. Headphones are a good idea to drown out the noise (it can be quite noisy there). 4/5 because you have to get unnervingly close to the service garage door for it to open so I was sitting there like an idiot in my car for a good few moments.
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June 2023 by Michelle Allard
Had the best service when buying my SUV from John. The customer service here is unreal! They went over and beyond. Highly recommend if you're in the market for a new vehicle.
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May 2023 by Ramesh Pevekar
Team Foui has been warm friendly and professional. I would recommend anybody for vehicle purchase from them
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April 2023 by Navin Leung
We purchased a “brand new” vehicle from Crown Nissan almost 3 years ago. The dealer did not disclose it was a demo vehicle at the time or that warranty started months prior to the purchase. I would caution anyone buying a vehicle with them to double check and confirm. Pretty shady business ethics.
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March 2023 by Michelle E
Looked for a vehicle for a month everywhere. Adheesh Nagar from Nissan Waverley was patient, accommodating and kept me updated if anything of interest came in. I would text him Or unexpectedly drop in and he always made time for me. He was able to find me something and now I am good to go because of him! Great sense of humour as well! Definitely a go to!
