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March 2023 by Katherine Cox
My husband passed away on November 13, 2019. We didn’t know what we needed to do. We called E J Coutu & Co Funeral Directors. My two daughters and I met with Ed and he was so approachable. He put us at ease. He went through all options available to us. He asked us about my husband Rick and what he was like and what he would want. Besides helping us with the funeral planning he let me know what I needed to do for CPP survivor’s benefit and how to apply for a death benefit etc. We had Rick cremated and were looking at urns at the funeral home. We mentioned having a burial and Ed suggested the possibility of using the box style and not an expensive urn. I was impressed with this as he never tried to sell us on any higher package or service. Ed was always available to us during the planning stages of the funeral service and on the day of the service. Before the burial took place at a later time i had a bit of ash removed for my daughters and later for Rick’s sister. Both times Ed did this for me without hesitation. I appreciated this. I highly recommend Ed and his team as he is very approachable, compassionate, caring and listens attentively. He really put us at ease. I thank you Ed for all your care. Although it has taken me a couple of years to write my review I have thought about Ed often.
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March 2022 by Debbie Williams
Saturday, September 04/21If I could give more than 5 stars I certainly would. My thanks to Coutu for making this experience for myself and my family a flawless affair, and a special thanks to Elizabeth for taking such good care of all of us. We really were treated as more then just clients, through Elizabeth and Coutu we were taken gently through what could’ve been a horrible experience. Instead, we received the most compassionate care and thoughtfulness imaginable. Should the need ever arise again, and I hope that it doesn’t, I wouldn’t hesitate to call upon these gracious people again.
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March 2020 by Robert D
The EJ Coutu Team were wonderful in taking care of organizing the celebration of my father’s passing. They were very patient and listened to all of our various concerns and found excellent solutions to them. The ceremony went off without a hitch. Very personable and professional, highly recommend.
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March 2019 by Donna Lakusta
Had my moms service there. Caring, and friendly people to work with. Highly recommend
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March 2019 by Margo Nieman
We had a very positive experience with the Coutu Funeral home and would highly recommend them.
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March 2018 by James MacRae
In pre planning we met with a number of funeral services companies gravitated toward EJ Coutu. When the time arrived they didn’t disappoint. They will walk you through options and look out for your best interest.
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March 2018 by Johanne Kehler
Awesome people that care
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March 2018 by Jeremy Clemens-Mierau
Excellent service. Staff treated me with care and compassion. Interior is really nice. Price more than fair. I would highly recommend Ed over the big corporate places.
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March 2018 by A J Taylor
From the moment we set foot in the door our expectations and needs were taken care of. Over the years we have had to say farewell to loved ones and have never been treated as well as this. Top drawer in all aspects. Many thanks from our family for an excellent job.
