-
March 2024 by Shawna Freunt
Our family has been going to Fawcett Auto Body for years! We absolutely love the team/family that work there. Nothing but fast and excellent service! Would highly recommend! Thanks for being so genuine and kind!
-
March 2024 by glen hupe
Great people, great team. Very friendly. They go above and beyond for their customers. Always a great experience and good energy.
-
March 2024 by Darryl Conrad
From start to finish the service at fawcett was great. Some delays with repairs due to discovering more damage and receiving parts that were damaged in transit. Through the entire process Diane was always updating me on timelines and process. 10/10 would use again.Friendly, professional and couldn’t tell my car got hit by a deer once they finished!
-
March 2024 by Mike H
What an awesome experience, I highly recommend Fawcett Auto Body. They treated me like family! Diane was great, and she updated me through the whole process. Rick spent the time to talk with me about the repairs and had everything on my vehicle looking perfect. The quality of work is exceptional, and I experienced customer service at its best.
-
March 2024 by Kris R
Great service and wonderful people.
-
February 2024 by Tiffany Kohinski
I have been a customer with the company since 2021. They have done such phenomenal auto body work on my car. I truly appreciate the no hassle coordination of the car rental company meeting me at my appointment time. Fawcett takes the time to handle any changes directly with the car rental company as their estimated timelines can change due to parts being ordered. Their level of customer care supersedes anything I have ever encountered. It's what keeps me coming back to the company, despite living almost an hour outside Winnipeg.
-
December 2023 by Colette
From the moment I walked in to Fawcett Auto Body I felt like I had made the right decision. The reception area is inviting and clean.I was greeted with a welcoming smile and conversation.Everyone I came in contact with was caring and informed. They are the perfect example of what customer service should look like.My car looked amazing from the workmanship to the detailing.Thank you for a wonderful experience.
-
May 2023 by Jill Angus
If you are wishing you had a family member in this business because you want someone trustworthy, then this is the place for you. From start to finish, I felt as though their family business had brought me into their family and was taking care of me like one of their own. Have your required documents up front at the beginning, and it will be smooth sailing for you, with no worries about being taken advantage of. Going through them with my MPI claim meant they were taking care of the vehicle end of things with enough care and communication that I was free to focus on my own recovery. They may not always have it, but at the time they even had a lovely courtesy vehicle, even though I had no loss of use coverage. It really did feel like I was taking my car to an aunt/uncle/cousin who had my best interests in mind, and who also had expertise in the field. They know what they're doing, they do it well, and they do it with kindness.Service: Body & Trim
-
May 2023 by Lesley Harrison
I have gone to Fawcett for many years and always their service is exemplary!! The staff are courteous and friendly and on many occasions have gone out of their way to ensure our family got the best service possible. Recently I had a repair done to our hybrid car (which takes special attention), the group at Fawcett went over and above, spending extra time with my vehicle to ensure that the hybrid system was not effected by the accident. The staff often take extra time to answer my questions and ensure that I understand the work that needs to be done. I and my family could not be happier with the commitment and dedication to excellence of Fawcett Auto Body group!!Services: Painting
-
May 2023 by Chibi_Undercover
Denise and Dianne are so sweet and caring! They make you feel like family.
-
April 2023 by Richard Prefontaine
Seems like a good auto body shop. Very friendly staff. Good people. The car is waiting to get fixed. Hope everything goes well.
-
April 2023 by larry Pringle
My Chinese friend had her repairs completed at Fawcett after a collision. The repairs were completed quickly, with two doors being replaced. The car was cleaned inside and out, when we picked it up.When driving her car a few months later, I noticed a wind noise coming from the driver's door.I made an appointment for Rick to have a look. I arrived and Rick quickly took the car in the shop, and made a slight adjustment to the door, and solved the wind noise.We were very impressed by the great customer service being that the car was repaired last fall.I would highly recommend Fawcett if you are in need of auto body repair.Services: Painting
-
March 2023 by Melina Vieira
Amazing customer service from start to finish, I can’t say enough good things about this business. Everyone here from the ladies at the front desk to the mechanic make sure you’re fully informed throughout the whole process and they’re more than happy to help with any questions or concerns. I 100% recommend Fawcett Auto!
-
March 2023 by Steve Mazurat
Recently had a collision repair done here and had a great experience. Staff were friendly and helpful under stressful circumstances. Great family run shop. Even received a follow up call to see how the repairs were performing. Thank you Fawcett!Services: Steering & suspension repair
-
March 2023 by Dave Johnson
Outstanding body and paint work. Wouldn't go to any other auto body shop in Manitoba. Fawcett is hands down the BEST. As other reviewers have said this business should be an example to all businesses on what customer service looks like. On top of all that, Fawcett is a family run Winnipeg business and they are so great to deal with.Services: Painting