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March 2024 by Mary B.
Awesome service, they took my concern very seriously. Nathalie always responds to my messages. They even cleaned my vehicle. Good customer service. I would recommend Gateway autobody.
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March 2024 by Leith Grenkow
Follow up to the follow up. This neighborhood shop is stellar. Professional guidance wrt repair options, and the front desk is more than helpful, and efficient!
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March 2024 by Douglas Smith
Recently I had repair work completed by Gateway Autobody. This was my 1st time dealing with this company and the experience was a best anyone could ask for. From the very first interaction over the phone to picking up my van once repairs were completed I had friendlyvand helpful service. The excitement my son had from seeing how clean the interior was when we picked the van up was a fun bonus. I will make Gateway Autobody my first call the next time I need work done and fully recommend them to anyone looking for quality service.
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February 2024 by Daryl Shipman
Very satisfied with the work done. Good communication with the staff. Updated regularly on progress and work was completed in reasonable time.
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February 2024 by Jason B
If I could give zero stars I would. Brought in a vehicle to get estimated at the end of October 2023. Was given a date for February 09/24. Received a call on the 8th of February at noon to say that the parts for the car hadn't come in and that they didn't have a date but would call when the parts were in. Just received a call today February 12/24 to tell me that they only have 1 technician that can work on the car and it could be potentially a few more months until they can get to it. Absolutely ridiculous that you would make someone wait 3.5 months for an appoint, call the day before and LIE that the parts haven't come in and call a few days later to tell them it would be a few more months to get fixed and that they wanted you to bring it back in to let the 1 technician look at it. Completely unprofessional.
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January 2024 by Jasmyn Heard
Very pleased with the service by Gateway Autobody. Pleasant and helpful staff. Great communication with updates. The time quoted was accurate. I was an easy, stress free experience and my car looks amazing! Very satisfied. Will be recommending to anyone in need.
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December 2023 by Kerri Portree
Great team and friendly service!
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December 2023 by Kathy Cava
Had my car repaired under an MPI claim and the work was fantastic. Excellent friendly service Highly recommend if you ever need autobody work on your vehicle!
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November 2023 by Covert Logistics
Will only use them
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November 2023 by Leigh Phillips
Called last week to get my car in today. Was told to call when I was on my way. So I booked the day off work just to call and be told they don't work on the year of my car. If they would have told me that the first time I called I wouldn't have had to scramble to find a different shop. Will not ever take my other car here knowing how bad the customer service is
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October 2023 by Keith Castellan
after waiting 21 days for a appointment to get a quote on some body work on my truck, they said they would email me. over a month later, no email, now I have a hail damage claim and I will be taking it somewhere else
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September 2023 by Donna Smith
I have just used Gateway Autobody for repair on my vehicle. The front office was clean and inviting. Staff were friendly, professional and approachable.The bodywork is well done. No indication of previous damage.Very positive experience. Thank you to all.Service: Body & Trim
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September 2023 by Jennifer W
Great service. Very informative and explained everything.Service: Body & Trim
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September 2023 by Rob Van Lieshout
I went to Gateway Autobody this past Monday morning to make a Direct Repair Claim for hail damage my vehicle incurred during last week's hail storm. When I walked in the lady behind the desk said to me "We don't do Direct Claim" and rudely told me that "we are waiting for direction from MPI". With the MGEU on strike what is a person to do? Why advertise that you are Direct Repair accredited when you are told "We don't do Direct Repair". Are you kidding me ??? You call this Customer Service !!!! I won't be going back here even though it's in my neighborhood. And I will be sharing this negative experience with all of my friends and family. BRUTAL SERVICE !!!!
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August 2023 by RC Caimol
Wonderful customer serviceThey do great workService: Body & Trim
