-
December 2023 by Tim Dawson
I was in the store the another, I had Kyle help me out and top noticecustomer service, I walked out with more then I needed . If you need someone to help you ask for Kyle. Thanks for the help
-
December 2023 by Jason William
Old club tech guy that's been there a long time should quit and go away. Rude , arrogant and for a guy that's been there for so long he sure never has anything informative to say. Will be buying from caddy shed from now on
-
November 2023 by Andrew Van
Nathan(guy with the glasses) gives the best service there.
-
October 2023 by Mackenzie Dyck
3 people asked if I needed help! I did not, but it was nice to know the support was there!
-
October 2023 by Corey de Laronde
Lots of selection for average sized people but nothing for me, and I like to dress nice too when I golf. Pricey with few sales. They could be more consumer friendly but not bad.
-
October 2023 by Derek O
Usually I have a good experience at golf towns but the Empress location was a tough one to be at. Staffing seemed disinterested and didn't care to help me find alternatives to a driver that I wanted to try and purchase. The kenaston location has better selection and their staffing seems to be more consistent.
-
September 2023 by Kirk Rudnick
Been awhile since I was here. Service was as excellent as always. As usual John was a big help. Re gripped my putter on a Saturday while i waited.
-
August 2023 by Joe Cozzuol
Very helpful. Staff never pressured you to purchase.
-
July 2023 by Dragon Brother
Great store! Lots of selection.
-
July 2023 by Moon Lee
I broke my iron and I went here to get it fixed. Club fitter Jonathan, he is the best!He made my day, thanks again.
-
July 2023 by Byron McKenzie
Waited for months to go. Looking for club covers. Several staff doing? One customer waling around with several piece of clothing over her arm (no one helping her) I saw a young man at the back of the store looking at me. When I started to go forward he started to walk away. I had to call out "Excuse me" I found one piece that I was looking for and left expressing that I would spend my money elsewhere! And I did!
-
July 2023 by Mike Kiebart
Went to golf town on empress. I walked in my work clothes.(construction worker) Was ready to buy a new wedge, putter and shoes. Asked for a certain pair of shoes. The staff just said: nah the ones you are looking for are only online. Turned around walked away. Didn’t get to ask another question and or give me any other options or any help in that matter. Ended up buying nothing in the store and won’t go back there.
-
June 2023 by Reid J
Went in to purchase a new putter, preferably a scotty so not cheap. Went into the store dressed in sandles and shorts on plus 30 day. Only 2 people acknowledged me the whole time I was in there looking at the putters. The cashier and the security gaurd. Completely disappointed in the lack of service. John was even working the manager and still no one came to offer to help me. Ended up trying 8 putters then did a lap around the store to see if anyone would help and of course did a lap and walked right out the door. Passed 3 workers now playing by the wedges and on the putting green one kid one old guy who was retired from his normal 9-5.Don't think I'll be buying from this location ever. I get there's tire kickers but at least come up and say hi especially when people are willing to drop $700 on a putter. But I get it, I'm just a number and my sale doesn't matter to this giant money hungry corporation
-
May 2023 by Derrek
Had terrible first experience with full club fitting but management reached out to fix the issue and offer a do over. It depends who you talk to I suppose, like in any industry. Appreciated the follow up, good customer service.
-
February 2023 by Jacob Ellison
Beautiful store everything was well displayed enjoyed seeing all of the stuff I could buy. BUT its expensive. Not for the budget golfer.
