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November 2023 by ke d
STAY AWAY!! The store has no organization or customer service. Store is total disarray, and it appears the mangment is in over their head. Waited on hold for 25 min because theydidn't knowo wheretheire stock was in the store. After 25 min, a new associate was able to find them and put them on hold.
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September 2023 by R M
Mel was such a great person to deal with. She was very helpful and knowledgeable. Would shop here again just so Mel can help us !
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September 2023 by Colleen Jennifer-Lynn
5 stars because their inventory is the best in Winnipeg.0 stars because two staff were not helpful.I walked in to the front counter and explained I was there for an exchange - I showed her the shoes and the receipt, she didn’t reach for them and said nothing. I said Lorena from St.Vital called and no one answered the phone - she opened the cupboard where the holds are and I’m thinking “can. you. clean. your. ears. OR pretend you like your job and care for two minutes?” I got the shoes myself because the guy back there was just as useless - a guy served us; polite, smiled, and very outgoing.
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September 2023 by Faffy
What can I say about Mark's...They do carry some Timberland and Carhartt, however you can find better prices elsewhere. The brand they tend to push is Dakota, and that is a shoddy scam of a brand. Boots won't last a year, I bought 3 pairs of work shirts thinking they couldn't screw up a shirt...and they did. 2 weeks before all 3 started to unravel around me. Speaks volumes that they endorse this brand.On top of it all, if you opt for an email receipt, the employee will rapidly tap through the menu to put you on their email list! Of which they removed the unsubscribe button and expect you to contact customer service to unsubscribe. And then they say it'll take 5 days.Hope your shareholders are happy because I'm not. I will advise any trades I work with to avoid you
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September 2023 by Sam Sam
The staff are hit and miss on who wants to help and who doesn't. I have had both but the helpful staff have overcome the not so helpful staff.
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July 2023 by Fern Shuttleworth
Mark Warehouse has their headquarters in Calgary, Alberta. Mark's has a very good quality clothes. Denver Hayes is one lable which is excellent for quality stretch. Go to Marks Warehouse for a variety of labels. People in the medical field can purchase nurse uniforms there.There are alot of construction clothes like steel boots and yellow reflective clothes to buy plus sandles, ? ? sunglasses, camping gear. Fun place to shop!!!
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June 2023 by Eric Sawatzky
Needed a Jean jacket and leather gloves. They had multiple styles and sizes of gloves. I had no problem finding a pair.The Jean jacket. Could not find them. Walked around the store several times. Employees also hard to find.The employee that I did find pointed to where the Jean jackets were. The were 3. S, M, and XL. That’s it. Luckily the XL fit. Now they have 2.
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May 2023 by A H
Rude supervisor; very hostile when kindly asked for help. I understand the store was short-staffed and with it being busy, it can be stressful and overwhelming, but that is no excuse for taking your frustrations out on the customers.Cashier was also rude and unfriendly. Messed up my refund, and then was unempathetic and acted annoyed with the situation like it was my fault for inconveniencing her.Overall, an unwelcoming environment with staff that do not treat customers with respect or value. Will not be returning here.
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May 2023 by Kayla
I love the large selection of work gear that this location has. It seems like they have more stuff in stock than the other stores around my area. Employees have always been friendly but I've also only been here when nowhere else has stock of what I needed. It can be hard to find someone to help you out if it's busy.
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April 2023 by Mason BuchnerMonkman
Marks always has good sales, they have great customer service too and a greta return policy against defective work gear if you keep your record of purchases.They made me feel valued as i had to use them quite a bit this winter, had some troubles with snow pants and they where able to fix the concerns immediately along with the boots i got!
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April 2023 by Alexander Vladi
Came to the store today to return safety boots, which fell apart after 68 days and the store manager name Lindsay refused to take them back because she couldn't do the math, and she keep on saying that 100 days have passed. She couldn't even calculate how this person could be a store manager if she can't even do the simple math. Very awful customer service and bad quality safety boots
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April 2023 by Keanna Lavallee
Customer service here is horrible and associates need to be trained to do their job better instead of calling a manager for everything. Regent location has always been horrible so I'm lucky theres more places to go for Marks.
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April 2023 by Angelica Altukhov
i bought a t-shirt for a friend’s birthday, but i got it in the wrong size, later that week me and my friend went to go and exchange the shirt( this shirt has not been worn) Lindsay a worker there was acting in a very unprofessional, rude and had a terrible attitude towards me and my friend.I would never shop here again
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February 2023 by Ahmed Hawwa
I enter the store wearing a jacket to show the customer service how big is. But they said I can’t change it because technically the jacket wore and she was mean to me. I tried to explain to the employee there that I had not worn the jacket before and that I only wore it now to explain the reason why I would like to return it, but to no avail.
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February 2023 by Quentin Towns
Went to buy ladies boots for my wife, same brand had 3 different prices on the boxes, hard to find anyone on floor to help, found the same boots on sportchek for a lower price,which Canadian tire owns as well, and they won't adjust prices between stores.
