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February 2024 by Venico Funk
Rocco was great to deal with! Helped us get into a second vehicle when nobody else could, educated us on how things work with loans, interest rates, credit reports, banks, etc! All around good guy that'll fight to get you into something! Other dealerships pulled multiple credit checks and destroyed my credit before he gave me a call!
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February 2024 by Dan St.Onge
Bought a 2019 Toyota Corolla from this incompetent place in February 2023. What a big mistake. Stay away from this place. THE worst experience ever. All a bunch of empty promises. My story is way too long to say on here, but trust me, STAY AWAY from this place. Sam Melquist and his so called team, very bad customer service. There's a reason why they have high employee turnover.
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February 2024 by Jappreet Sekhon
I recently bought a Honda with this dealership. Brian (Salesman) was very good and helped me get everything I needed for the car. Also Rocco from finance is excellent at what he does and is very good at responding back. He guided me to buy warranty which later turned out to be very helpful. Nick (Manager) is also wonderful to do business with.
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February 2024 by Joe
Car falsely advertised online, drove an hour to go see it to find it wasn't the model it was posted as.
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February 2024 by Alma D.
We met Nick Allen (sales manager) and he helped us a lot in purchasing our car. He was very respectful and we were comfortable talkig with him. I highly recommend Nick
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February 2024 by Phuc Phan
Purchased my truck here. 5 stars for Edward and Rocco. Very supportive and helped me to find what I need. Highly recommend!!!
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February 2024 by Tarik Bahic
We had a pleasure of meeting Nick Allen ( Sales Manager) very respectful and easy to talk to i felt comfertable with Nick he lisin to us with our issue. Nick spoke to us very respectfully and he went above and beyond to fix our car. I would recommend Nick highly.
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February 2024 by faith everett
This was one of the best experiences getting a new vehicle! We love Roco!
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February 2024 by Mac Hudson
Rocco helped me learn a lot, and got me into a great suv, thanks Rocco!
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February 2024 by BLUE DRAGON
My horrible experience with alpha Romeo WinnipegThat no one should have to go throughIt all started when I went to alpha Romeo of Winnipeg to purchase a truck that was reliableIt was a Honda I was looking atBut I found out the four wheel drive wasn’t working in itSo I looked at the alpha Romeo it was my birthday so I bought myself a brand new carFor all the work I did I felt it was worth itBut when I went homeThat night before purchasing I looked at all the pros and cons of the vehicleAnd my gut feeling told meElectrical problemsSo now I had second thoughtsTotal fear I feltSo the next day I decided to go to dealership and tell them I CHANGED MY MINDBut the financial manager promised me a ten year warrantyMade it sound easyThen I made the terrible choiceTo sign the purchaseThey pump it up this car in advertisingFalse reviews I believeSweet talking promises they can’t makeI WISH I LOOKED AT ALL THE REVIEWSON YOU TUBE ABOUT BRAND NEW ALPHA ROMEOWITH ELECTRONIC PROBLEMS THE LIST GOES ON. IF YOU LOOKMY REVIEW OF THE ALPHA ROMEOI HAD IT I TWICE IN THE LAST YEARBOTH TIMES IT LEFT ME STRANDEDFIRST TIME I HAD IT AFTER PURCHASEI DROVE IT HOME COUPLE DAYS LATER IT WOULDN’T START LEFT ME STRANDEDFOR A COUPLE DAYSTOW TRUCK GUY TWO DAYS LATERTOWED THE SUV BACK TO CITY TO DEALERSHIPAND WAS KIND ENOUGH TO GET MEINTO THE CITYTHENTHEY HAD MY BRAND NEW CAR FOR6 MONTHSWHAT KIND OF DEALERSHIP KEEPSA BRAND NEW CARASK YOURSELFFOR 6 MONTHS OF SERVICEI WAS IGNORED AND LIED TONUMEROUS TIMESDIS RESPECTEDI WAS CURSED AT BY PEOPLETHAT WORK FOR YOUALL BECAUSE I WAS WAITING FOR MYCAR FOR 6 MONTHS THAT I JUST BOUGHTAND AM PAYING FOR TO THIS DAYLAST TIME YOU SAID IT WAS READYTHIS WAS THE SECOND TIME You said IT WAS READY BE PICKED UPIT THEN LEFT ME STRANDED TWO DAYS LATER ON CHRISTMAS FOR TWO DAYSMY KIDS MISSED CHRISTMAS DINNER WITH THE FAMILYSOMETHING YOU DID NOT FIXBRAND NEW CAR SHOULD NEVER BREAKDOWN LIKE THIS MULTIPLE TIMESAND THEN THEIR IS YOUR LACK OF CUSTOMER CAREYOU CARE ABOUT THE SALESNOT ABOUT THE CUSTOMERS THAT SUPPORTYOUMY CAR STILL SITTING THERETHAT YOU SAY IS READYTHIS IS A CONSTANT REPLAYFROMA BRAND NEW CAR THAT FAILS TWO DAYS LATERTWO TIMES IN A ROWBREAKS DOWNAND NOW YOU WANT TO SEND IT BACK TO METHE THIRD TIMEAND I GET STUCK AGAINTWO DAYS LATER
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February 2024 by Gino Russo
I bought this alpha Romeo StelvioBrand newIt was a horror storyWorst horror story I ever saw in this whole lifeThis is a huge warningTo all the people the good people that deserveTo know the truth about alpha Romeo’sHistory all their carsLook online before you buy these lemonsThey have nothing but electricity problemsAnd will always leave you strandedThis is a fact because many reviews onlineTalk about itAnd I bought one and in the first year I had itIt only been in my driveway for four daysI paid all year to have this carYet only had it for four daysAnd to this day it still sits at the dealershipProblem after problemWARNING Warning warningTo all the people thinking about purchasingShould THINK TWICETO REPLY TO YOUR RESPONSEBELOWLETS GET FACTS STRAIGHTI BOUGHT A BRAND NEW VEHICLEOFF YOUR LOTDEC 12I you gave me a 5 day insuranceAnd two days later it wouldn’t startLeft me hour and half stranded outSide of WinnipegLeft without work for two daysThen it went to your shop4 days later after I brought it homeIt took two days for tow truck to come get itThen it took you guys 6 monthsWaiting on this part to fix itWhen it was finishedYou delivered it to my girlfriends homeWhich then we noticed the same dayAll the scratches from installingRoof railsIt sat waiting at my girlfriends for two toThree months for you to come get itTo paint the car and repair the roof railsFinally the mechanic said I could come get itEnd of November just waiting on one roof rackAfter three monthsSo in the end of December I went to get insurance for the first time in that carBecause for 11 months it spent being repaired problem after problemSo first TIME INSUREDI DROVE IT.Brand new mileage 450 kmAnd two days later I’m stranded AGAINIT GOES BACK TO THE SHOPTOWED AGAIN SECOND TIME I USED ITTOWED AGAINUNBELIEVABLEBRAND NEW CAR BREAKING DOWNBOTY TIMES I USED ITMULTIPLE TIMESAND ARRIVING BACK TO MEALL SCRATCHED UPI WENT TO BUY A BRAND NEW CARAND I ENDED UP BUYING ALPHA ROMEOALPHA LEMONETRUTH BE TOLD EVERYONEGo TOYOTA SABARU. LEXUS.SAVE YOURSELVES COUNTLESS. PROBLEMSTHATS THE TRUTH WATCH OUT FORTHESE KIND OF PROBLEMSTHESE KIND OF DEALERSHIPS
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February 2024 by Quang H
It's been 9 months and time for an update to this review. I've been meaning to do this for some time now. The review needed to be changed from a 5 star review to a 1 star and here are the reason's why:1) The service department is a horrible mess. They've gone through so many staff in the last 9 months, it's not even funny. My wife has taken her vehicle back THREE times to get fixed what was promised at time of purchase. The first time, my wife waited for over an hour to have her car serviced only to be told they could not find the service order. The person my wife was dealing with was no longer working there so she had to wait for the service department to find the paperwork. The second time, they didn't get all the parts, someone ordered the wrong emblem for her vehicle. The third time, they questioned what was offered in the first place by the sales team and couldn't figure it out with the sales team. The guy that offered it (or was on the sales team at the time), had the audacity to say he couldn't remember what was offered (which may be true, it has been 9 months, but we've been back THREE TIMES!), and they'll look into it and she might not be happy with the answer.2) Trying to get a hold of the service department is IMPOSSIBLE. Nobody there picks up the phone. We have a direct line to someone in the service department and she just stopped answering. We've tried to book an appointment for a simple oil change for the last three weeks and not one of our calls have been answered. We called on different days, at different times, and even on weekends. We finally got the front desk to transfer our call and stay on line with us until the call was answered.3) Every visit to this place will result in different answers, different service, if any service at all. The turnover of employees there is ridiculous, the sales person that took care of us (Gu), no longer works there and he was the only person who went above and beyond to get our issues addressed.So now we have a service plan that will be challenging to put to use because of issue number 2 above.My advice to anyone wanting to purchase a car from this place. If you can, avoid it. If you must buy the car, do not buy any of their service plans, upgrades, or anything else extra. Save yourself the headache and frustration. Take it to the worst mechanic you know, you'll have a better chance of getting your stuff fixed or oil changed.I have deleted my other review as it is no longer relevant seeing as the sales person whom it commended is no longer working there and the other one is not willing to fulfill their promises.
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February 2024 by Vlado Batarilo
Great experience with Rocco Tummillo on our vehicle purchase would recommend them great price on trade in also
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February 2024 by Nathanos Mous
Disorganized and never called me back about and SUV they were sending to safety . Clean facility and friendly staff were the only consolations
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February 2024 by Muhammad Hamza
I purchased a car from them 2 months ago, I understand I was told about everything I was signing up for but not in an ethical way, knowingly taking advantage of young people. Theyre financial or sales manager whoever that guy is with a big build called me, there client! an” idiot “and laughed at me. The customer service in person and online has been the worst i have ever witnessed in my life. I want everyone to know that they are not helping you in any way and looking to fill there pockets. They returned my car adter service today by handing me the keys and asking me to go find it in the lot cus they domt know where it is. No one tried explaing what happened to the car while it was with them what services done nothing. Keys handed and told to leave and I can bery easily tell they have only been able to do 1 thing on the car when they were supposed to do a lot more. I have not had a more terrible experience then this dealership anywhere in my life. That guy even tried to go outside and fight us over us catching them in their lies
