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December 2023 by Y Vicky
I took my daughter to the store for an activity on Sunday, but despite the online information stating otherwise, they claimed they didn't have it. It's disappointing, and this isn't the first time it has happened.
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December 2023 by Denise Austin
They left a sale sign up and when I went to pay they wouldn't honor it, and instead sent a girl to grab the sign and run away with it. Then said sorry that was a past sale, and shrugged. They didn't honor the sign and walked away. HORRIBLE service at this location, the girls font know what they're doing and no one wants to belp anyone, it took 10 mins just for someone to check the sign. Won't be going back
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November 2023 by Ashley
I love this store. But my god. Get more people to assist the older crowd with the selfcheckout. It's way to busy right now with the holidays to stand and wait for those ladies to try to figure it out because no one is around to assist. Having more self checkout stands like St.James would probably benefit to make the line move faster. Or perhaps to have the 2 registers open.
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November 2023 by Ron Hofman
The only cashier available tried to get me to use their self checkout. I declined, and she rung through my order. I had a single item, and normally, I’m offered the most recent coupon, as happened in the Brandon store last week (no self checkouts there — yet). Not this time. Rung it through. Totalled was announced. So I pulled out the coupon on my phone. She scanned my coupon and completed my order. No “thank you for shopping at Michael’s” today.I do not use self-checkouts. Are you listening?
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November 2023 by dancing2myownsong
Sooo disappointed. Went to restock specific beads from a specific set I bought here for a large beading project and they are out of stock. Only one til open now (rest is self check out and I saw no other employees to ask). I was told I would just have to buy online and pay the shipping. They don't do a ship to store option. No apology, no offer to look up when it would be in stock again, no extra help. I wish they would sell less home decor junk that is overpriced, and actually sell crafting supplies I need and used to be able to get. I wish they also had knowledgeable and friendly staff who actually at least pretended to care. Why would I shop here again? (That is the question I'm leaving this store asking) I used to shop here a lot, but now it just smells of festive candles and disappointment.
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November 2023 by Brynn P
If you can craft it by hand, you will find what you need, here. Legit ? %Make a list, a treasure hunt list, bring recycling bags, and have a treasure hunt, here, on your first date!1: Cutest seasonal decor2: deadliest sticker3: prettiest feathers4: craziest picture5: best inspirational quoteSplit up, and argue amonst yourselves or get a stranger involved on whose items win :)Make sure to spend time together, here.
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November 2023 by Constance Lang
Store was easy to navigate and find what I needed. A great selection to choose from. They now have self checkouts so it's much faster
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September 2023 by Gujjar
Extremely rude and negligent staff, particularly store manager Melissa.They misplaced my passports and rather apologizing started blaming myself stating that you gave us wrong information. HOW COME?I provided them tracking number along with names and they simply said we don’t have it rudely.I complained to manager, Melissa, she also being rude said it’s your fault. And when I told them I’d be contacting Consumer Courts, she replied go ahead do what you like, which is very unprofessional. I wonder how these people are able to find employment.I missed my flights just because of this and instead of empathizing they simply blamed me rudely and said do whatever you can.Shame on you Melissa and shame on Michael who hire such rude and unprofessional employees.
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September 2023 by Mary Reimer
You'll find all the craft materials you will need. We went there to get yarns, lots of selections. They didn't have safety eyes in stock, they said it's a popular item. The store is neatly organized, The one regular item coupon for 40% off is available only online. This used to be an in-store coupon, Some items are more pricey than others. It's a good store to get some crafty ideas.
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September 2023 by Naureen Punjani
Hands down the heaven for people with a passion for craft - of any sort.Whether you are a pro or just starting off, if you want anything to do with crafts Michaels is your ultimate answer. If nothing else just go there for inspiration and meet like minded people and experienced sale people. The best thing about Michaels is the variety in every isle, every category. Plus nobody ever rushes you. They understand that creativity is like a butterfly which you need to approach calmly and patiently to be able to fully capture the beauty.The possibilities are endless. A must visit store.If you found this review, helpful please like it .
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August 2023 by Adam Domo
A decent enough place to get crafting supplies... Sometimes they have really good finds in their clearance section!
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July 2023 by Callandra Stroet
I'm not thrilled with the constant downsizing of craft supplies in favour of art-deco paraphernalia. I am an avid hobbiest who enjoys building models, crocheting, cross-stitching and more, and every time I enter one of these stores, they carry less and less hobby supplies in favour of interior decorating.
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July 2023 by Chloe Weinheimer
If you love crafts there is no better place to go! Decent prices, they do have a lot of sales if you are not in a hurry to buy.
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June 2023 by Crystal Gook
Store is usually bare and void of staff help. Ordered for curbside, came to pick up. Was waiting 10 minutes and no one came out, no one answered the phone. Went in and the line was very long with 1 person working and having full conversations with each person.
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June 2023 by AJ's Mystic Mirror and Custom Creations
Love Micheal’s - excited for the new o are opening on Keneston!! I always buy more than I went in for as they always have some great sales! The sales associate today was super friendly and helpful!! I love that as soon as there are 2 or more ppl waiting to pay that they open up more checkouts and that there are no “self serve” check outs!!
