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“Shopped here for Cyber Monday, upgraded my 2 previous lines to their current deals, David who also waived the $80 activation fee x 2 & applied their additional discounts as well. Thanks David D for your patience & help.”
“I recently had the pleasure of interacting with Khevana from Virgin Plus, and I must say, it was an outstanding customer service experience. Khevana's professionalism, attentiveness, and dedication to resolving my issue surpassed my expectations.Khevana's friendly demeanor and positive attitude made the entire interaction pleasant and stress-free. Despite the complexity of the issue, she remained patient and courteous throughout, making me feel valued as a customer.Khevana's exceptional customer service skills undoubtedly deserve recognition. She is a true asset to Virgin Plus, and I would highly recommend her to anyone seeking outstanding support. Thank you, Khevana, for your dedication and professionalism in resolving my issue.”
“Signed into the virtual line up with 3 people ahead of me and was seen in about 20 minutes. The staff was sooo friendly and personable, Trevon was the one who helped me and he was AMAZING! Super knowledgeable about all the plans/deals/discounts and I was done getting my new phone and plan in like 10 minutes.”
10AM - 8PM
160 Meadowood Dr Suite 16, Winnipeg
Mobile Phones
“Was here today to have my phone fixed and they did a fantastic job! Would definitely recommend! They have helped us a number of times and always a positive experience!”
“Came in looking for a new phone plan because we weren't being treated right by our previous carrier. Was extremely pleased with the service that was provided by Matt L. which ended up saving us over 30$ per line! Would definitely recommend coming here for efficient, helpful and effective service!”
10AM - 9PM
1485 Portage Ave Z012A, Winnipeg
Mobile Phones
“I happen to be waiting for a family member in the Mall, and popped into this establishment to inquire about an Otterbox. I was offered a good discount for a new product.
Then, I asked about a boot-loop problem with an old, but pristine, smartphone. Not only did John offer to look at for free, John even opened it up (super quick) and tested it with a new battery.
Alas, the boot-loop did not go away (this was after iPhone restore at Apple Store)... so it was nice to finally know it is a true hardware (board) issue -- not salvageable :(
Who would have thought people like John, a smart, courteous tech, exist in Winnipeg, outside of the myriad how-to fix YouTube videos!
(Nick was also very helpful and polite when I went back for an Otterbox — wanted to support Local.)
Go here for tech questions and fixes -- a gem inside the Polo Park Mall (same wing as Starbucks).”
“Mark T gave me amazing service setting up my new phone, the staff there are wonderful and made sure I knew what I was getting today! I will definitely come back to this location!”
“Always always always exceptional class A service. Russell doesn’t not try to rip you off or charge exuberant amounts of money to do things like upgrade your laptop, repair a screen or sell you a device.
I always go back here over the years.
Ty Russell”
6AM - 11PM
3193 Portage Ave, Winnipeg
Mobile Phones
“This location has diesel which is what I need. On the outer pumps.
Easy to access. In the superstore parking lot.
I really like that this has access to PC points which is why I go here in the first place.
Have been here many times and will return.
Pay at the pump options.”
“I had an amazing experience getting an iPhone 15 Pro from Chandeep. He was very knowledgeable and assisted in every way he could! The other rep that was there was very helpful as well. I will be back in 2 years forsure!”
“Very friendly staff. I came in to get something for my son and the workers were very nice. They seemed to work well with each other and enjoy the work place. And the store atmosphere was very laid back and enjoyable.Been helped by a few staff members at a few different points and they always work well with each other and with me to help me find what I'm looking for. Will definitely continue to shop here.”
“Honourable! I purchased the screen protector replacement plan for $50. It's a brand new offering that they just brought out. Sure enough, just two weeks later I dropped my phone and cracked the protector. Ali was the associate that honored their end of the bargain! Trust is everything and they are trustworthy.”
“Had a great experience recently with my appointment at the Apple Store in Polo Park! We got there early for our appointment and despite it being very busy with a long line, they took us in and helped right away. Jory was helping me with my phone and took great care of us in a timely manner.”
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“Sabby helped me and my wife yesterday to have her phone replaced. It was malfunctioning. She knew what to do and was able to help us with ease. We always come to this location everybody is always ready to help. Always very professional. Thank you Sabby you were wonderful!”