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March 2024 by Gloria Busch
Staff was very helpful.
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February 2024 by WINNIPEG CUTTINGEDGE
first time customer a couple weeks ago but after dealing with Hailey I have ended up coming back for 3 more loads of clothes she helped me fit.
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January 2024 by Edgar
Winnipeg, Regent store even though has diverse ethnic race there's always one person that's going to judge you how you look first thing come in in the store. So don't wear sweat pants and tuque to the store. Came in to the store to get some trimming on the sleeve then proceeded to say my suit is old even though i bouht it last year. Not there to sell it ...fyi lady in the back is always bad mood when asked. Totally Not Recommend. O star's for me this store
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November 2023 by Zack Gustafson
I bot custom suit guy fited was pants to big shirt too small for wedding 1000 I spend to be told there nothing they can do promised to be done wasn’t they didn’t even have number on file to call me for alterations they got no problems helping u spend
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October 2023 by Adam Kuzyk
The first visit was awesome Johanna was great she sized me up in no time flat and I was back out the door happy with my transaction in no time. The second visit not so smooth Even after telling The staff member we wanted just a cheaper jacket he kept taking is to all the expensive items. I found a jacket myself for half the cost of anything he was willing to show us.
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August 2023 by Brendin Charles
This was hands down the worst experience I've ever had suit shopping. Staff were completely disorganized and had no idea who I was every single time I went in or had to call about where my suit was. They fitted one of our groomsmen in the wrong colour suit at one point - which was only caught by another groomsman after giving him the wrong person's suit - and told another to check over their stuff before they took it home because "sometimes they give people the wrong pants". At one point they did not know where my suit was because their tailor takes work offsite to complete some alterations. This experience made me second guess ever going back to Moores in the future.
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August 2023 by Adam Litwin
Safe to say this will be the last time I use Moores on Regent. The following issues occurred over the span the nearly 4 months it took my groomsmen and I to finally get all of our suits / ties:1. My suit was not initially fitted properly by the sales associate which led to the tailor questioning "what were they doing" when it came in to do any alterations.2. They continuously misplaced items, and needed to ask multiple people every time we called to be able to locate entire suits, ties, and shirts.3. One groomsmen was sent home with what he was told was his entire order only to find out 3 days before the wedding that the tie he paid for was not included. The kicker here being when I went in to get it for him after he called and was told it was set aside for him, was that it was actually on the rack and could have seemingly been purchased at any time by someone else.4. Alterations came back partially done and needed to be send back for multiple groomsmen.5. We were consistently not told when things would be ready and in many cases never received calls when things came in. We were seemingly expected to call and check in on the status of orders / alterations.Just overall extremely disappointing and what was supposed to be one of the easiest parts of planning a wedding ended up being one of the biggest headaches.
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August 2023 by Cody Baldauf
Did my wedding suit rental for myself and the groomsmen. All the staff were professional and helpful, offering suggestions and answering my many questions. Would recommend to any groom.
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July 2023 by dave yesiam
Excelent service. I had no idea what I needed and in about 30 minutes a helpful fellow had me out the door with a whole outfit.
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July 2023 by Valerie Penner
We went in there searching for a jacket and were treated so rudely. Me and my husband and 4 boys won't ever be back
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July 2023 by Cassidy Roberts
Patrick at the Regent location handled the suit rentals for 8 people: my husband and his groomsmen. Patrick did an amazing job with everything and made the entire process smooth and easy. Thanks again Patrick!
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July 2023 by Joel Harder
Amazing service and great prices! Marcus helped us and was super professional and fun! Thanks and will definitely be back again!
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June 2023 by sivia chahal
Very bad customer service.. racist staff membersShows attitude to customer for no reasonNo body was ready to help and assist
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June 2023 by D S
Extremely disappointed with our experience today. No one greeted us upon walking into the store, nor bothered to ask my boyfriend and I if we needed any assistance, despite making eye contact with numerous staff members on the floor. Will not be returning to this location any time soon. Train your staff better on what proper customer service looks like.
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May 2023 by Robert Dupas
Great one on one service again by Patrick. Very happy with all my purchases this day. Very good quality and all made to fit as they should...
