-
December 2023 by Taylor Gilkes
Always the most friendliest staff. The staff are very knowledgeable about every product. The manager is super nice. Oli always gives me great service every time I go in and they are really helpful.
-
November 2023 by Amanda Murdoch
We love this Pet Valu and so does our pup! Staff are always so friendly and helpful. They go above and beyond to ensure we get the products we're looking for!
-
November 2023 by Martha Cinch
I found the item I was looking for. The staff were helpful with advice about my pet issues. The staff also gave me food suggestions and showed me to where the products were. I like that they had small packets for one time use.
-
November 2023 by Denise Wilkie
Staff are very friendly and very helpful. Used the self serve dog wash for the first time and they explained how to use everything. Everything is supplied even treats. Our dog loved it and it made life a lot easier than doing it at home. Way more room to move around.
-
November 2023 by Rayna Whitecrow
Best place for all my cats needs. We regularly buy the silicon gel cat litter, ultra brand weight management kibble and ultra brand wet canned food. My boy has urinary issues and the wet food there has a lot of water content and helps keep him away from the vet. Also, they have fish oils and urinary care supplements to keep my boy happy and healthy. I love Pet Valu!
-
November 2023 by Jasmine Mcintyre
They helped me find what I needed and were very friendly to help me get the last product on the shelf that was on sale! Highly recommend the friendly staff here!
-
September 2023 by Greg Pascal
I’m going to change my review from a five star to a no star if I could as Staff have changed at this pet value is like every other pet value they greet you but that’s about it. I remember the time that my dog got more hugs and kisses and pets than I even give my dog. From the pet value, Staff That’s what those stores are supposed to be about helpful loving and caring to your animals and helpful to you the customer . But anymore. They treat you like you’re going to steal something watching you and not very helpful since there’s been a staff change, I’ve noticed a huge difference that is negative and I don’t think I will ever shop at pet value again
-
August 2023 by Shelby Hoggard
Not the place to go with your dog if your dog is nervous, aggressive or reactive on leash. I went in with my dog because I didn’t want to leave him in the car and we were met with a dog free-roaming the store without supervision. He popped around the corner and started to bark at my dog. I later found out that the dog belongs to one of the staff — I ended up sending my fiancé outside with my dog because I don’t allow him to meet other dogs on leash, especially dogs I don’t know. The staff member (and who I assume owns the dog) kept telling me it was fine, and completely blew me off when I said my dog isn’t friendly. This is extremely dangerous and could have resulted in something much worse. I’m honestly still in shock that this is a normal occurrence for this location, and they still continue to let the dog roam free after numerous complaints.
-
August 2023 by bee F
I use to favor this location over all the others stores. What happened to this place?! The staff has completely changed. You use to be welcomed on name basis. The girls a couple years ago made this location so special. Now they just have a bunch of quiet not really friendly staff.The new store layout is so awful. They make you stand in line surrounded by all the stinky dog treats. Either get bins with lids or change your layout. No one wants to smell stinky fish and beef sticks while waiting to make a purchase.Will be taking my business to Rendeers location.
-
June 2023 by Lori Wiebe
So amazingSuccess washing my big dog thanks to the wonderful facilities
-
June 2023 by LK
Excellent!! My little girl and big boy loved it. My big boy had nails trimmed. There patience and care were great with him and his anxiety. My little girl just loved looking around and meeting new people. Very good place to take ones fur babies!
-
June 2023 by Tia Remillard
Friendly staff but I wish they had more healthy options when it came to small animal food choices. Obviously a head office thing and not the staff's fault though
-
April 2023 by Robert Offenloch
Friendly staff! Grooming by Brittany for our dog Quinn was exceptional!
-
April 2023 by Ray L.
Always helpful on the phone or in person the staff is friendly and always ready to serve you when they are free. If the person on the phone does not know what product you are asking about they find someone in the store that does. they are not scared to ask other staff members for help, I call that team players and customer care.
-
April 2023 by Melanie Thompson
Friendly, helpful, and knowledgeable staff. They always have what I'm looking for.
