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December 2023 by Joey Wiebe
Great customer service, easy returns.
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November 2023 by Dayna Stubbs
The staff are so nice and helpful. Some stuff is over priced.
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November 2023 by shi guy
I will never step foot in here again, I understand the upkeep of multiple animals can be hard, but when it's your job to demonstrate proper animal care to your customers and you lack all knowledge on the species you have, it's very disappointing. Their fish section was polluted in Ich, they had birds with overgrown beaks, and hamsters that were attacking one another due to them being solitary animals that have been cohabbed. This store cares about money and not the animals actual well being, it's very disappointing! Wouldn't recommend
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November 2023 by Vince Loptson
Awsome dog grooming and great prices on everything. I highly recommend Pet Smart
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August 2023 by Andrea Leader
Kenaston location only: my daughter and I went to see what varieties of goldfish they had in stock. While waiting to talk to the staff (she was with another customer) we checked out the fish tanks. There were five dead fish floating around in various tanks! We left. I'm not stocking my pond with fish that clearly have such a poor start in life; poor things. Please take better care of your fish!!!
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August 2023 by lotimo
Good overall just needs a better selection of live fish. Also should stop selling colour injected fish, and fish that get very large eg. Common pleco, tinfoil barb , Bala sharks, Oscar's ect.
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June 2023 by Chris Tsang
Always like bringing my dog here to get supplies. They got a really good selection of dog food which is good to give my dog some variety.Toys and clothing are fun but always sold out fast. I guess people in the area really love their pets.Employees are always happy and really try to help. Not lazy and just give you the runaround as in other big box stores.
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May 2023 by Bob
DO NOT TAKE YOUR DOG THERE FOR GROOMING!They injured my dog really badThe eye of the dog is full of blood and the vet told me that it need surgery because they damaged the dog eye!PLS PLS PLS. DO NOT TAKE YOUR DOG THEREthey told me because it took longer than expected they would not charge me for the grooming !Now I know whyThose people are not professional at all and they do not love the animals at all trying to hide the injured they do to the animal got brought in!
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April 2023 by Doreen Johnson
I buy all my pets stuff there including my fish tank supplies. We also have a GS pup who getting some training there. Its the best for service and always find what im looking for.
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April 2023 by Kajeeg
Employee with red hair and facial piercings in fish department was really rude and just generally condescending. Not helpful just thinks they're better than you. Petsmart's not worth it, go to Petland.
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April 2023 by Richard Costello
I have usually enjoyed going here because I could find what I want, but now it seems their inventory isn't nearly as good. Decided that order from a different place online as at least I can do me the products.
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April 2023 by Dean Hager
I live outside of Winnipeg and drive in to get dog food for my 2 dogs. Quite often they have only 1 bag or no bags of my dogs food. quite a pain when you drive over an hour to purchase it bi-weekly. Staff are friendly!
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March 2023 by Caycia Rosevear
We called ahead of time for a grooming for our dog and let them know she did not have a rabies shot yet (it’s scheduled to be done in a couple of weeks for when she’s 6 months old). They said that was okay and she wouldn’t need it because of her age. After driving an hour to the location they said they would not take her in because she didn’t have her rabies shot and some vets do it at 4 months.They should have knowledgeable people answering the phone, they shouldn’t be saying one thing on the phone and something completely different in person. What a waste of 2 hours driving.
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March 2023 by Aidin Shariatzadeh
I always enjoy shopping there because of their great service and high quality products; however, I had poor experience with the grooming Service. I’ll keep shopping in PetSmart, but for grooming, I prefer to take my dog somewhere else
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February 2023 by Lisa Cohen
The most friendly staff greeted us upon entering the store & the environment is so refreshing! The store is very clean, organized & bright, everything area is labeled & there is just so much going on, it's like a wonderland for families like mine that are pet owners and lovers!
