-
February 2024 by travis niebel
Funtastic place, the people are consistently pleasant and helpful to work with. The the Portage store is twice the distance to drive to than the other store on panet, would go to the Portage store every single time. If you have a choice between which store to go to the Portage location is the easiest and most pleasant to work with.
-
February 2024 by Stas Boluchevski
Great place got an amazing deal on a snowblower and the staff very friendly and knowledgeable
-
December 2023 by Scott Brandenburg
Went to the Portage Ave. branch today and asked a girl (East Indian) if she knew where game calls where. She snaps back: Aisle 19! Easy there seabiscuit, can't be civil about it? I'm from St. James but I will go to Panet store now.
-
October 2023 by Winnipeg Mobile Lawnmower Tune-Up
You get the worst service in the industry. Staff are rude and don’t care. It’s over there I’m told.I hate stopping at this location. I only do when I’m in a pinch. The main location is by far the best.Today I’m looking for abrasive sanding pads. I ask a guy putting stock out. He says. I don’t work out here. I’m in shipping. Go look over there.I ask another girl. She says. Look down the isles up front. Well for Frick sakes. I’m on the clock. Someone please take me to them ?This location sucks
-
October 2023 by Charles L
It’s like a crack house for me. I can’t go in that store for something and leave with just what I came for. The selection is awesome.
-
September 2023 by Kent Sandy HAYGLASS
Need help? Don't ask Jass. You'll get a pouty look and "We don't carry that" until she's told it is on her website, listed in that location as in stock. Other staff? Very good!
-
June 2023 by Kevin Morrill
Inventory issues. Website says they have items in stock but store has no inventory
-
June 2023 by Paul’s Containers Ltd.
AMAZING after sale service ?We Purchased a generator October of last year ,didn’t get around to putting it together until yesterday and then realizef that it was missing the ignition key to get it started .so I went back to the Panet store to ask for a key and I was told they no longer are selling this model of generator because it has been discontinued. My model is a 4650 W generator, Pro Point brandwithout the key the generator isn’t any good to us and would need to be returned BUT I don’t give up easily at anything….I then called and spoke to customer service at the toll free Princess phone number, the telephone operator I Spoke with directed me back to the Panet store to speak with team leader Cheryl who was working at the time and Cheryl I spoke to over the phone sent me back to the hydraulics department. Bill in hydraulics took my contact information down (William as his name tag says) he was very helpful EVEN coming to find me in the store after our conversation to give me a key to try. What a great guy ….Unfortunately, the key did not workAs I was running out of options, as a hail mary I called the Portage Ave store , there I spoke to Hailey over the phone and explained my situation she took my contact information down and promptly called me back like she said About an hour later after she spoke with Michael in hydraulicsShe told me they might have a key that worked and for me to go the Portage Ave store to get it as it would be waiting for meSo I drove down to the Portage Avenue store to get the key and low and behold The key started my generator, it fit perfectly!Point is :Hailey did not need to help me out as I had almost exhausted all possibilities, but she made the effort and moved my problem forward by reaching out to her coworker MichaelPlease thank These two team members at your Portage Avenue store for me because of them I am having a far better day?Our generator is now running perfectly well, and I am waiting for the next Winnipeg storm to put it to use .Paul
-
June 2023 by Holly Mart
A little difficult to find things, but staff are helpful. Great deals in the surplus area. At the checkout they have mystery boxes valued above the purchase price. I had to buy one. Haven't opened it yet. Bought a staple gun kit for cheap cheap.
-
June 2023 by Daniel C
Incredible customer service. The manager Halle clearly know how to ensure a store with TOP NOTCH customer service.Gavyn and Nafis brought me right into the isle to help me find what I was looking for.Ian then kindly asked me if I needed any assistance and even brought me a basket as I had one too many things to carry.The Cashier Yana was very kind as she scanned everything.My husband sent me to pick up some things for him and I was so amazed by the customer service. I now know why he loves Princess Auto so much.
-
June 2023 by Richard Haugh
May 31st, 2023, the staff was exceptionally helpful in finding the items I needed. Store was clean and looked organized this visit. Great job, Thank you.
-
March 2023 by Attilla T Hun
It never fails, I go to the store to see if they have a certain item and not only do they have it...I find something else to buy. Great store, and the selection of tools and supplies is fantastic. This is not the place to go to just browse, I always buy something. Lol. Best place for DIY'ers and anyone who may be a tool guy.
-
March 2023 by Terry Brown
If your return clerk were / had any kind of personality other than computer drone like efficiency. You would get a better score.
-
March 2023 by tyler hofer
Best place to buy tools because you can always return them
-
March 2023 by Shawna Sylvestre
It was a delight. I dig the surplus isle. I buy things I didn't know I needed. All hail Princess Auto!
