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November 2023 by Wu dragon
On October 20, 2023, I visited the Shoppers store (777 Sherbrook St, Winnipeg, MB R3A 1M2) to have photographs taken for my PR application. Initially, everything went smoothly, until after the photo session when I requested a digital copy of the photos to meet my application requirements. The issue arose at this point. When I inquired about obtaining a digital copy of the photos, the photographer initially informed me that the store did not provide digital copies. However, I noticed a sign right beside him clearly stating "Digital Photo available."When I pointed this out, the photographer changed his stance, stating that I could only obtain the digital copy by purchasing their USB storage device, despite my insistence that I had my own USB. it doesn't make sense to me. I would ultimately need to transfer the photos to my computer and then upload them to the application website. After I emphasized this point, the photographer even claimed that it was a government requirement. Frustrated and feeling this was an unnecessary expense, I had to forgo the photo session. Subsequently, I went to another studio where the service was smooth, and they provided a free digital copy sent to my email.I would like to seek clarification on whether this is a Shoppers policy or a personal decision made by the photographer. This experience was highly unsatisfactory and a waste of my time
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November 2023 by Victor Mojica
Made a Flu appointment on october 14, 2023 for 4pm when we arrived told us the pharmacist left and to come back tomorrow at 10am. Now they're telling us we cannot be accomodated as there are others having appointment after some convincing came to only accomodating me and my wife but not our kids as apparently he wasnt comfortable to give flu shots to kids less than 8y/o.
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November 2023 by Fanny Braun
Worst costumer service ever!! And security followed the whole time! The cashier didn't even wanted to let me drive away and she wanted to call the police for stealing my own car!! Never ever going back to that place!
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November 2023 by Christine Rose
Need to properly train their pharmacy staff. Will update if I see an improvement
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September 2023 by Christopher Parr
The store doesn’t open on time because today Seltember 14, the pharmacist is late for work.
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September 2023 by Vincent Orvis
Great deals throughout the store all the time. Lots of parking. Clean store. Customer service was nice and kind to my daughter's. Thank you to all the staff.
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September 2023 by Bill Avery
They're down the street from the health sciences center. So they are ridiculously busy, lots of foot traffic. Sometimes it takes awhile to get a prescription but they always appear to be doing their best
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August 2023 by DE Hall
Phoned to find out if a prescription was ready for pick up - 5 days after Doctor said it was sent over. Spent 15 minutes on hold before someone answered. Spent 2-3 minutes asking if it was ready and answering questions about my address and birth date, etc.Then I was told it wasn't clear what the status of the prescription was and they would have to check. I was put on hold again. After 10 minutes on hold, I decided to walk over, but stayed ont he line as I walked. Got there in a few minutes, waited in line for a few minutes, waited at the head of the line for a few minutes (still on hold).Finally someone comes to the counter. As I explained to them I was checking to see if a prescription was ready, another staff came over, asked my name and then called the counter staff away for a huddle., saying there was a problem with the prescription. So I said OK, I will call the Doctor and have them sort it out with you.As soon as they heard me calling the doctor, they walked over and spoke a few words to the pharmacist, who immediately came over and said this was the first he had heard of this and he would check it out.I asked them to call me when I could pick up the prescription and left. What really got me was that the first call caused them to think there was a problem. And their response appeared to be to put me on hold until I gave up. No one took any ownership of the p0roblem until they thought a doctor might get annoyed and then, and only then, did they even ask the pharmacist for directionThey have held up my cancer treatment for 5 days (and counting), wasted an hour of my time with no progress visible and managed to talk to me like it was my fault.We have used this pharmacy for a decade without problem. A new pharmacist took it over recently and I am assuming that is the problem. Will try again with them, but another experience like that one and I will have to find another pharmacy.
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July 2023 by Mario Cervantes
I want to extend a good Thank you to the great work for already 3 years that I come here for my meds, Mandeep and Andrea have shown always their best services to me and family. Maricel is also a very courteous pharmacy assistant keep up the good work ladies
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July 2023 by Crystal Star
Was on a time crunch to have to go to another postal service due UPS closing at 6:30pm.Shoppers postal staff was on break until 6:30pm.. I told the staff at the front about my dilemma, about having to be at the other place for that time. I asked them if they could help me out with my situation.They rudely told me to just put it on the counter, but it's not their responsibility if someone random comes up and takes the package.I was appaled since these packages are other people's purchases from the collectible store I work at.The staff was rather mean and not understanding of the situation at hand, as well as the time crunch/urgency.Don't waste your time coming to this Shopper's Drug Mart.I get better treatment at the Redwood Shopper's Drug Mart instead of this location.
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June 2023 by Tanzir Mahim
incompetent post office employee, please train your employees so it doesn't take forever to scan an item.
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April 2023 by Bravvosi Wanderer
Hacked prices, awful fire hazard exit too. I came to grab a light eye liner for myself that was settle and matching yet she gave me one with glitter on it still ono my face ? idm what qualifications you need to work here but maybe quality over quantity should be the slogan here.
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April 2023 by Victor Norman
Will tell you they take return on your item and then deny it when you come in to take the return, then the manager has the audacity to claim they properly train their staff, It's unprofessional to misinformation customers esspecially when you're buying 1 item and ask if it can be returned. Manager and staff raised voices at me and gaslight me and told me to call the 1800 number, getting paid for nothing but to disrespect and give bad service, I've tried coming here but it's always been a bad experience at this location
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February 2023 by Jane Mary
I went to this location with my children and my little brother today, we were in the store for maybe 3-4 minutes max, we went there to pick up 6 packs of pepsi and toilet paper and some chocolate bars once we got our items we went to the cashier and immediately the cashier called security over and started talking in their language and after I paid for our items the security stopped my little brother asking him to show him the sandwich sub that was in his pocket( a sandwich sub I bought for him earlier that day at a corner store it was opened and half eaten) my brother shows security his sandwich sub and told the security that he had got the sub from another store. the security proceeds to ask my brother if he is sure he didn't get the sub from shoppers drug mart and the cashier asked my brother to see the receipt. I stepped in and asked the two if they're accusing him of stealing and explained to them if that is what they're doing I would like them to show us the cameras and point out to where my brother stole a sandwich, because clearly he didn't steal the sub, it has been opened and half gone and we were there 4 minutes max and we were no where near the coolers. I get it may have looked suspicious with him walking around with a sub in his pocket but after we explained to the security guard and the cashier they should have left us alone and apologized. we are indigenous and this isn't the first time something like this has happened at a shoppers drug mart, we get watched and followed all the time but we were never harassed like we were today. This has affected my brother who suffers severely with his mental health he was scared and broke down as we were leaving the store. the cashiers and security need to be held accountable for their actions and I will be calling the store to speak to the manager aswell.
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January 2023 by Ela
Here, things are expensive than other stores such a Walmart, good place to find women beauty stuff though.
