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November 2023 by Faye Cameron
Very rude staff, they force you to use self cash out even if you tell them you don't approve of it and want don't to use it and won't give us a choice. Staff are never around when you need help always in the office using their phone. 3rd I've been there, never going back and will make sure my family doesn't either. Worst Shoppers in the city.
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September 2023 by Louis Green
I honestly dont know what i got myself into, choosing this pharmacy over the small and incapable pharmacies. It has been more difficult in every way. Deliveries dont come, my calls are screened at the pharmacy, ignored,. I have had a couple med deliveries, and the window is literally 2pm to 10pm. So forget about the rest of your life, you will be waiting at home whole days and whole evenings. When you call to inquire, you get spoken to like there is something wrong with you. I would ask for the pharmacy manager, but they seem to be extra rude abd dismissive. More so than the pharmacists on staff. Its actually shocking to me. We are talking about SHOPPERS DRUG MART... what happened to this company? Why? It sounds crazy. But its myself and other specific patients that are treated this way.
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September 2023 by Lovepreet Narang
I wanted to buy some perfumes around august 17 2023 at 1pm and this lady was helping one girl and she was talking to her very nicely but then we just asked her a simple normal question she was like so biased like ma'am you got to be treating everyone equally and i just was in a bad mood like what did i do to you this place might be nice but sometimes the workers are just something else
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August 2023 by h b
The worst and lowest quality customer service! Approximately 11:30am of August 3rd when took a passport photo with the lady on duty who was rushing and with a super rude attitude from start to finish. Took a shot without any prompts or warning and did not let me review the photo. Also the stamp at the back was smudged and didn't want to redo it. Management be aware and do something about your unmotivated employees. It seems like a trend at this location where most customers are having terrible customer service experience.
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June 2023 by Terry Brown
Say hello to the security guard. Yup
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May 2023 by Jagdeep Singh
Kuldeep helped me there. Very helpful and patiently
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April 2023 by Mohpreet Dhillon
Costumer Service is Really Good
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February 2023 by Rey Rossen
They ignore calls. If you need general questions, refills, etc. Good luck. Horrible service.
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January 2023 by anisha gogia
Terrible customer service. I went to this shopper to return one item and JULIANA (cashier) literally yelled at us because we wanted to keep the recipient. We’re the loyal customers and are with shoppers for long time. Never ever got that bad customer service.
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January 2023 by Kay El
Would be nice if someone working in the post office could ever answer the phone. I called multiple times and when I went there shortly after there was no one even there. They choose to not answer the phone.
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January 2023 by LOFI
I made the mistake of booking a flu shot with their pharmacy. I took off work and when I showed up they told me there was no flu shots being done that day and said they didn't even have any to give. They looked at me like I was wrong until I showed them the confirmation text I was given. Wasted my time and not even a sorry from them. High priced dispensing fees and unorganized pharmacy in general. Should have just went to the Costco pharmacy. My mistake.
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December 2022 by Richard Scott
They just decided to close at 6 tonight, waste of time and a trip.
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November 2022 by Toobowlie
Staff at pharmacy are slow. Pharmacist waited until I was already at the counter to check if my prescription is ready and correct and not within the 4 weeks they had between today and my last pick up. I will be changing pharmacies if this happens again.
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November 2022 by Jordyn Kopichanski
Yet again awful service with pharmacy delivery when i call a day in advance or two days inadvance and they still dont deliver mymeds,to go pick it up even though im disabled and have difficulty walking
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October 2022 by metal willrock420
I been calling all day for my refill, you really need to fix your phone problems or hire new stuff who know how to pick up a phone.
