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February 2024 by Emily Arriola
Went to buy a new stove and exhaust fan and Joyce was very helpful. She answered all my questions.
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February 2024 by ANA Maria
Had a great experience shopping at the brick st James today the sales rep Leah was amazing and very helpful totally recommend and ask for Leah she will help you .
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February 2024 by Audrey Vandoorne
Harry was very knowledgeable and informative in regards to the purchases we made. Excellent customer service. Highly recommend!
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February 2024 by Stacy Lynn
Harry sale person st.james location so nice and help me with my furniture and always kept me update with delay and gave me good deal never disappointed
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February 2024 by Jimmy Chow
Great customer service by Tabinda. She helped us and solved our issue promptly. She was understanding and considerate. 10 stars to her! We will definitely be back to shop here again.
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February 2024 by Shawna D
Sales Consultant Muskan was great. Very Friendly and helpful.
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February 2024 by Ahmad Ali
Roy was a good person to deal with, he helped me a lot with the price.
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February 2024 by Dave Allison
Palak was awesome
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February 2024 by Maridee De leon
Riza Manuel is a great sales person polite patient and not pushy highly recommended
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February 2024 by Tristyn Rodriguez
Tina was amazing, she listened to our budget and ensured we stayed within our budget. She found us what we were looking for and stayed under budget. She did not pressure us at all walked away happy.
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February 2024 by Steven Hudey
Tina was fantastic, helpful and easy going
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February 2024 by Papiya Banerjee
Horrible experience. First of all the sales person Rosales was rude, she kept hurrying us, we were not left alone and everything was like u but it now or you loose it. Created too kuch pressure, when we finally liked a dinning set worth $700 we found another cheaper one in another corner of the warehouse.. when asked about it Rosaleen got frustrated as she had already typed in the details..I cooperated with her and asked her to take her time and i’ll wait. Then we finalised a piece which had a small defect on the chair. We finalised and paid after a looooong time, and then voila. The entire thing wasn’t getting packed.. then we found out that the dining table is also defective and has a thousand scratches and this entire thing wasn’t told to us, no body told us we only found it cos we were trying to get it packed.. then started the rude communication.. the supervisor came and said, it’s final sale and we will have to take it. I was shocked…i had to be rude too and say I will not take it and either replace it or refund me.. they refused… I am so shocked with their behaviour then I had to become really strict and angry and i said i won’t go without my refund and then they finally refunded. They have completely broken my trust i am never going back. Worst customer service experience .
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February 2024 by Chris Freis
We dealt with Leah, she was great! Leah was welcoming and very knowledgeable, she went above and beyond to make sure we left fully satisfied with our purchase of our living room set. The manger, Donny, was great help as well. I would recommend Leah for your purchases.
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February 2024 by mike Jackman
Joyce Delima-Edwards is an awesome salesperson today! She was very helpful in decorating our living room.
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February 2024 by Jerome Siazar
Sanchit Grover explained everything. And help us a lot!!
