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February 2024 by Sheralin Spring
Absolutely awful customer service. Bought an extended warranty for our dishwasher. It’s been broken for over two months now and we are still waiting for the repair person that is supplied through the warranty to come fix it.
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February 2024 by Jaclyn Desautels
Absolutely horrible service!!! Do not buy any upgrades from them!! We will not be purchasing from them again. They did not deliver on time and when they mixed up our delivery they were not helpful or polite at all. If I’m going to spend lots of money it will not be through the brick!
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February 2024 by Jay McDonald
Benson was great. Have is a good deal and took care of us well. Always appreciate good service.
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February 2024 by Melissa Bell-Painter
Paulina and Marley at the Regent location were fantastic! Can't wait for our new set to arrive!
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February 2024 by Sheena Gray
I will never purchase anything from here again! I bought a $5,000 couch and paid $500 for warranty. We were told if we don’t use the warranty we would receive it in store credit after the warranty period. Now I find out that we only had 90 days after the warranty period ends to use it. That would have been helpful information for the sales person to tell us at the time of purchase. So I completely wasted $500. Moving forward I will take my business elsewhere.
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February 2024 by Adebola Atere
It was a good experience. The sales Associate, Benson "BENZ" Tanglao did a perfect marketing job. ?. He answered all my questions without being in a hurry. His service left me with no choice than to buy from the store against my plan of coming to do market survey.
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February 2024 by Cassandra Belo
I can’t say enough good things about Dakotah helping me! He tried and got me the best deals possible, but best of all there was absolutely no pressure. Of all the places I shopped, I found myself coming back to him for that reason! So happy with my new mattress! Thank you!
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February 2024 by Alan Schneider
Great experience and lots of selection. Wonderful staff to work with to make sure you get what you need and the comfort you want.
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February 2024 by Janique Lariviere
Sofia at The Brick regent was great! We were greeted as soon as we entered and were helped as needed. She had all the answers the our questions and wasn’t pushy at all on making a purchase. A great experience overall.
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February 2024 by Monique Twigg
Dealt with Kayla, she was low pressure and super friendly. Showed us what we were looking for a followed our budget, she even made sure we tried mattresses i the same position we sleep in. She was also very professional and even treated iur young daughter very well.
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February 2024 by Jennifer Perreault
We dealt with Paulina at the regent Ave location. She was very friendly and very professional. She negotiated with us and got us a great deal on our sectional! Thankyou for your service Paulina!!
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February 2024 by Julien Bernardin
Good service, fair pricing
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February 2024 by Trudy Jachetta
My experience was great! Very helpful sales staff.
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February 2024 by Kim Zabowski
Benson was great and knowledgeable about products. Super helpful in our purchase!
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February 2024 by Lindsay Finck
Benson was excellent! We came in with a general idea of what we planned on purchasing, but were able to leave feeling confident in our decisions. I didn’t feel overly pushed to purchase higher priced items which is nice as I’m always thinking that will happen in commission based sales. He was efficient, courteous, and listened to our needs and concerns. He explained the extended warranty to us in depth and made sure all our questions were answered before we left. Thanks for the help Benson!
