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March 2024 by Yulia Joglekar
My brand new car after washing in this place ???
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March 2024 by Noah Strauss
Very nice inside store.
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March 2024 by Deep K
I attended the car wash on March 19th 2024 around 4PM. The location was quite busy. As I was driving out of the car wash after completing the wash, I noticed my vehicle floor mats were missing. I then looped back around and went to customer service. At first, the person at the customer service desk did not seem to care that I could not find my floor mats. A couple of minutes later, a customer walked in holding two of my car mats as they were placed in his vehicle by mistake. I then asked the customer service agent if they had my third car mat (2 front and 1 rear). I was totally ignored the first couple of times I communicated with the customer service agent. The third time, the customer service agent rudely responded saying "there is nothing for you." I am very disappointed and quite frankly appalled by the poor quality of customer service at this location. The car wash itself was fine, I am also willing to understand mistakes happen and floor mats can be misplaced. However, being rude and ignoring customers is not the way to go. A basic customer service training course might be worthwhile for employees.
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March 2024 by Barb K
Tried to make an appointment for my car, person did not know how to set up appointment told me lady will be back in a minute. Next thing he tells one of the workers she half way thru her break. Very disappointed with customer service
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March 2024 by Ankita.sundriyal
There services are pathetic. They do not even value customers . I went there for the first time and my experience is very bad. I chose interior exterior both service and their lanes said exterior only so I chose to drive in the third lane which did not say anything. There workers just kept saying that this lane is closed and asked us to come again in queue wherein I had already spent time in waiting in queue. I feel there should be someone to guide new customers . My first experience is so bad. I will never recommend or go myself to Chamois.
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March 2024 by Ms Robinson
Quick and efficient even with long lines. A++++
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March 2024 by Adam Wood
Yes was there the afternoon of the 16th of march ! As I proceeded to get into my vehicle after cleaning the SD card error message and sd card has been removed message appeared on my dashboard! After consulting with management they said they reviewed there camera footage and no way someone could have done this . Well the message didn’t just pop up and my map chip is now missing , no more navigation, lol !! Offered me 2 manager specials , keep them i said , won’t replace the card either just be mindful when you go to these places , unreal experience!! This was at the waverly location
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March 2024 by Carrie Nash
Horrible experience, they didn’t clean properly PLUS they stole our navigation SD chip and something else from a console they have no business going into. The manager refused that their employees did this and offered 2 manager specials for an SD chip that cost 150.00. Never ever going there again!! horrible
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March 2024 by Jordan Kennedy
Horrible!!! They use the same rags they wipe your outer exterior vehicle with on your windows! Some of the rags they use to clean your tires they use to also wipe your exterior with and leave scratches all of your vehicle! Not to mention the interior! You pay nearly 50 for a good wash with the luster shield expecting a nice clean vehicle. Maps are not sprayed down right! You think going on a slow day they would do a better job! Awful!!!! Very disappointing
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March 2024 by John Mwaba
Great Service!!!!
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March 2024 by Philadelphia Smith
Time and time again disappointed in the service. Avoid going here and clean your car yourself.
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February 2024 by Eduardo Tasso
Don't go there
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February 2024 by Jaspreet Kaur
They missed some pretty obvious dirty spots and dust today. For the amount you pay, the service doesn’t line up to the cost unfortunately.
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February 2024 by Nasheer Ayoob
Well i took the gold package and the interior was not clean properly. I took the photos right outside charmois.
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February 2024 by Carly Abate
Terrible car wash... they don't vacuum properly. For what you are paying, you would think they would do there job properly or upgrade the machines inside. You can do a better job yourself and save 30$. Useless place.
