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March 2024 by Dastagiri dudekula
I bought the appliances for my new home and installation services from the Home Depot.The gas range guy who installed it didn't apply for a permit and the city gas inspection found no permit for a gas range, so they locked the gas to the house. After two weeks of struggling and found out that the guy who installed didn't submit the permit application. I spent money for 2-3 weeks for food outside. I paid the again money for the permit.I don't recommend installation services from Home Depot.And warranties also, when you buy they always encourage you to buy warranties. but when the problem comes, they will send no knowledgeable technicians to fix things. at least the store has to check the technicians and their capabilities.I don't recommend warranties from this store.I believed that home depot has certified installation services, but I spent double money for installation and the major thing was, my home insurance doesn't cover If any fire accident happened.
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February 2024 by sue petrachek
This store and every other home depot are revamping and changing around. Now you have to hunt for where the item is. Stuff they had, no longer carry..Sometimes it is hard to find staff in the department.But all staff are very friendly..
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February 2024 by Brandon Worthing
Called and spoke to someone about a product in stock. I asked for it to be held and he proceeds to tell me it was first come first serve (for a product that states it is “slow to sale” I said not sure I’ll make it and he proceeded to laugh, tell me to relax and that theirs “7 available”. I’m disgusted to realize I arrive and they were sold out. Train staff better. Rules are rules but don’t make a mockery of someone then have exactly what they where worried about happen
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February 2024 by Faiz M Din
"Always good" perfectly sums up my experience with shopping for home Depot.Whether it's tools, materials, or fixtures, the quality and variety available have consistently met my expectations. From small repairs to major renovations, I've found everything I need to tackle projects with confidence.While browsing for home improvement items, I've appreciated the flexibility to explore different options. Whether it's trying out new brands or comparing features, the range of choices ensures that I can find the perfect fit for my needs. Plus, the convenience of being able to browse and purchase online has been a game-changer, saving me time and hassle.One aspect that truly stands out is the ease of returns. Despite careful planning, there have been occasions where I've needed to exchange or return items. Fortunately, the return process has always been straightforward and hassle-free. Whether it's returning items by mail or visiting a store, the customer service has been top-notch, making the entire experience seamless.Furthermore, I have no complaints about the quality of the products or the service received. Everything from the ordering process to the delivery has been smooth and efficient. The items have consistently met my expectations in terms of durability and performance, providing great value for the investment.Overall, my experience with shopping for home improvement supplies has been overwhelmingly positive. The combination of quality products, hassle-free returns, and excellent service makes it a go-to destination for all my home improvement needs. I have no hesitation in recommending it to others looking to embark on their own home improvement projects.
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February 2024 by Kapil Maheshwari
Great service
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February 2024 by Robert Petty
Workers helped me find light bulbs by suggesting a store which had them even though they didn't have the light bulbs.
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February 2024 by lance soriaga
Helpful staff but i think some of them need better customer service, while in an aisle i overheard an older female employee talk in a rude tone to a customer, its great educating customers but do it nicely.
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February 2024 by Myrna Moore
Always love the thought of shopping at HD. Love the smell. Great staff. Great prices. Energizing. Makes me want to do projects. Instills hope.
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February 2024 by 409A C
I wanted to purchase a carport online- Model CPHC202007. I waited too long. A week too long. The item did not indicate it was on sale for $3511. I went to purchase it on Thursday and it is now $4659. After 41 minutes on the phone with customer support and calling the store I got nowhere. The store manager wouldn’t price match Lowes or Rona and said there are “limitations”. Lowes still has them on for $3800. Home Depot was going to give me 10% off the $4659 lol. What an insult. I will NEVER EVER shop at Home Depot again for personal or for work ( which is $1000s of dollars a year). Lowes and Rona here I come. Disappointing service and poor customer support. Zero stars
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February 2024 by weston chirep
Thought I'd try home depot instead of can tire for once and was actually not happy about this decision once I got inside. Couldn't find what I was looking for and everyone seemed hyper busy so figured I'd leave but then I couldn't find an exit and reluctantly felt as though I needed to purchase something, anything , just to be able to leave. Can. Tire not much different imo.
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February 2024 by Jumpy ADHD
Easy and simple, I got what I needed, they pointed me in the right direction.
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February 2024 by Tamara Yeo
January 18 2024 EDITAny product you purchase at home depot that comes with any kind of warranty is not real. I have been fighting with Home Depot since October 2023 regarding a defective flooring product.A flooring inspector came to my house and submitted a report and they are now claiming they 'didn't receive the report yet' and have just simply stopped replying to my emails. Shop anywhere else.
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January 2024 by Adam Lan
From the moment I initiated my project with HD in-house designer Aveesh Kathuria, I was thoroughly impressed by the exemplary level of professionalism and quality they brought to my kitchen project. It is not an everyday occurrence to come across someone who understands the intricate demands of countertop installation. The entire process, managed by Aveesh, from the initial design consultation to the final touches was seamless. The exceptional knowledge of materials and dedication to quality were apparent in every aspect of the project. Aveesh's professionalism ensured that all my concerns were addressed.I would be amiss not to mention a hiccup in the overall process. The subcontractor engaged for the installation (FLOFORM) did not match the high standards set by Aveesh. I encountered several issues relating to their time management and the synchronization of their work within the project timeline.Despite these challenges, he was proactive in resolving the issues, demonstrating a commitment to customer satisfaction. I would, without hesitation, highly recommend Aveesh for anyone in need of premium kitchen countertop services.
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January 2024 by Y J
All employees are meeting in groups of two or three. The meeting was full of laughter and laughter, and was very happy. I just don’t know if the customer needs help. That way things are locked and employees are in meetings. Is this a museum?I can only go to Rona
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January 2024 by Jon Grow
Absolutely the worst customer service ever.I’m be taking ALL my business to Rona from here on.Not only is the customer service team not helpful but they were extremely rude. I’ll never shop with Home Depot EVER again
