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March 2024 by Mar Star
Extremely helpful and willing to go the extra mile for you. Will be coming back in the future and recommending them to my friends and family.
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January 2024 by Greg Sailor
Quick, efficient, highly recommend.
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October 2023 by Devan Loepp
Great service, knowledgeable guys. Came in with a few questions they helped me with them all and there's dog george is awesome
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October 2023 by Mike Fehr
Lied about a lab appraisal of a sapphire. Told us it was artificial.Sent the sapphire to a second lab, they checked it twice and it is legitimate.
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August 2023 by Bryce Kwiatek
Horrible experience. Guy looks at my ring as if it's a $200 ring when it's 3000. What a waste of time, Rude, disrespectful staff. Avoid this place.
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June 2023 by Jeff Klassen
Thanks Steve for taking time to look at my sons rock he found. We were not sure if it had value and you took time and care to give us an estimate. See you soon! Jeffrey klassen
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August 2022 by Bonnie Pawloski
Great sales team. Would definitely recommend!
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April 2022 by T
Thanks for the great service! Will definitely recommend friends and family!
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January 2022 by D Richard
Terrible service and quality of jewellery. Don't recommend going here at all.
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January 2022 by Roger Fontaine
Always the best. You can't beat homegrown businesses that look after their clients.
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December 2021 by Sheila Lapinski Smith
Choose your own diamond ? for your ring. Size, shape and quality, truly custom! Best prices and service, bar none.
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December 2020 by Murray Summers
We purchased 2 diamond rings off Dean, and sold another unused gold ring. We were treated very well. I felt that the prices were quite reasonable, and the service was excellent. The rings were sized within 24 hours and came with appraisals. I would highly recommend this store, and staff to any of my friends.
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December 2020 by Heather Harland
They produce poor quality, low detail appraisals. According to UG the value of my rings depreciated 30% while the price of gold has jumped markedly. Would not recommend.
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December 2020 by Chef Dinon
Rude. Very Unwelcoming. Sub Zero Customer Service. Very underwhelming experience- These words illustrate our experience with Gem Trading. A half star rating would have been more accurate. You need to treat your prospective clients better!
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December 2020 by Lee
I got my fiancees engagement ring at Universal Gems, the gentlemen were great to deal with. I got an amazing ring at a great price, they were able to meet me at my budget which was fantastic. It was nice not to have to pay mall rent prices. We got the ring sized quickly and with an appraisal and my fiancee could not be more happy with the result.While I understand some of the River Heights type of crowd might be put off with the men working here (as per previous negative reviews), both my fiancee and I loved dealing with them. I would definitely be back and we will be, when we get our wedding bands to match.
