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December 2023 by Taylor Grainger
My dad and I went into Vans, intending on just browsing. But we saw some shoes we loved and Gabe helped us out. (We ended up buying two pairs!) He was super kind, funny and easy to talk to. You could tell he’s passionate about his job. We will be returning & thank you Gabe for the top tier customer service :)
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November 2023 by JUHYUN KIM
I dont know why two employees are working there since two employees are talking each other and ignoring customer… I was thrilled to buy vans products but then I walked in by myself and walked out by myself without any greeting and customs service … i was trying to buy sweatshirts… nevermind. Supervisor or manager whoever it is they need more training in terms of customer service.. its not worth to give any dime to those guys
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September 2023 by bugpopsicles
popped into vans looking for a specific pair of shoes i had seen online and scanned the wall - very poorly, i might add - and didn’t see them. jackie had greeted me as i walked in, and when i went to leave almost as fast as i entered, asked if there was something specific i had been looking for. i said yes, but that i hadn’t seen them and went on to explain the shoe and jackie was able to let me know that they did, indeed, have the shoes i was looking for, just in a different location on the wall, and they even had them in my size. what a happy day! extremely thankful jackie stopped me to ask if there was something specific i had been looking for, and for letting me know the current deals going on with socks. very happy with my experience today, super glad i stopped in. thanks again, jackie, for the stellar customer service!! (:
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July 2023 by Matt Murdock
Despite the name they do not sell vehicles hear of any type. I was disappointed
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March 2023 by john smith
Didn't buy anything but both associates took the time to say hello, can we help and spoke about the promotions. Dont see that kind of customer service much anymore. Great job!
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February 2023 by Tab B
Didn't but anything but that's only because I didn't see any shoes I liked. Most pleasant staff in the mall. Only people to greet quickly today and all 3 staff I ran into were pleasant.
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February 2023 by Josh Green
Great customer service, guy named Ryan needs a raise asap. Was really nice and good at his job
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January 2023 by Cooper Kirk
Terrible customer service was rudely profiled by the employees and accused of stealing as soon as I entered the store
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December 2022 by Manish Aggarwal
We went in to change the shoe size, was waiting for my kids to come in store, Manager Courtney came after me chasing me if I stole a pair of shoes, she was so rude in asking while the shoes were picked up by her colleagues, so embarrassing felt like should not shop here, lesson learned no shopping at vans polo park, thanks for your rude behaviour .
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October 2022 by colleen mccaulsky
My sons favourite store
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September 2022 by Gelina Alton
The sales staff are very helpful! Shoes are decent and the cost is reasonable!
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September 2022 by Allyson Bannister
Super friendly and helpful staff, store is always nice and clean ?
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September 2022 by Will Giesbrecht
Nice Store and Helpful Staff!
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August 2022 by Eric J
I only wear Vans shoes and own a lot of Vans clothing. At this store they have a good selection of clothing but it seems a bit higher priced. Their selection of Vans shoes is amazing, wish I could afford more pairs than I already have. I keep wishing that Vans would open a factory outlet/ clearance store in Winnipeg like the one in Calgary.
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August 2022 by Spoon Bounce TV
Favorite clothing store by far. Tons of selection.
