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December 2023 by Mary Oderonke
Very amazing service, friendly staff and loads of cool stuff on sale
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August 2023 by Victoria Unah
I was at the store yesterday evening to do an exchange. The manager was very helpful. The store set up was looking so wonderful compared to 4 months ago.
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August 2023 by Joel Elykem
I have a good experience at the store. All the workers are great and helpful. Will probably go back there with my kids before the return back to school. Good staffs.
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August 2023 by Vincent Barton
Purchased some clothes. Manager, named Val, was incredibly disrespectful and unhelpful when I was asking questions about the clothes I was purchasing. Was very unprofessional, I was quite shocked they worked there in the first place. Will not be going back.
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August 2023 by IgalCH
Rude customer service from the cashier, she spoke in a mannerless tone.
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April 2023 by Jack D
HUGE buy 1 get 2 free sign at front. When we went in and picked out shirts the guy working (manager?) said sorry he was just taking those signs down. The signs were still up, was very strange. Not sure if it was something to do with us…? Wouldn’t go again.
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December 2021 by Victor Rice
Great prices, most things were on sale
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December 2021 by Tara Hill
Julianna.. who said she was a manager gave us the WORST customer service I have ever experienced. If it wasnt for the fact that my son loves zoo hoodies I would have walked out and NEVER stopped at West49 again. She did not approach us once to ask if we needed help and when I approached her about a size she said I am cleaning. I said ok..do you have this is a large. No.. at this point I was with my disabled son who it is hard enough to get him to try things on. She then comes up to me and says do you mind.. im cleaning and your being disrespectful by looking for sizes.. I was shocked and said. Pardon me.. you haven't once asked to help me. You stayed at the counter folding clothes while I tried to find sizes.. she then says you can leave the store if your going to be disrespectful. My husband spoke up in shock and said .. im sorry... what did you say. I asked her for the managers name she said.. im the manager... at this point i bought what my son had 2 hoodies 2 pairs of joggers .. i would of bought more but i was shaking with disbelief. I will be forwarding this to corporate office and want an apology for her actions. I even dif my best to refold the clothes as I went but I will NEVER go to this west 49 again. Polo park all the way from now on.
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December 2020 by mercedes
The staff were great and after dealing with the manager Mansi I can see why! She was super helpful, friendly, and knowledgable.
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December 2020 by Brett Borkofsky
Great selection and very well kept store. The store manager Mansi was especially helpful, the rest of the staff was great as well. Very well managed team.
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December 2020 by Kayle Meakin
The manager Mansi was really efficient at getting me what I needed, while being very friendly. Keep up the great customer service!
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December 2020 by Colleen K
Mansi the manager was incredibly helpful, knowledgeable and personable! She made shopping a breeze.
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December 2020 by tibiagr
great experience from staff and manager, mansi was very helpful with helping me find a cool hat thanks!
