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September 2023 by Luc Danais
Sales rep was extremely helpful, friendly and straight to the point. Very grateful for the exceptional service.
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September 2023 by Mel CW
Salesperson was knowledgeable, calm, and I appreciated the “non-pushy” communication. Very much appreciated the professional experience I had.
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September 2023 by Lisa Bircham
Excellent customer service and knowledgeable staff. Frequently have added bonuses like Costco gift cards, ear buds and car chargers all free with plans that would not come with these extras if you went directly to the provider or to other kiosks.
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September 2023 by Tristan Dobrowney
The associate was very helpful, patient, and knowledgeable. Excellent experience and walked out with the store with brand new phones whole saving more money per month!
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September 2023 by Rob Bueckert
Abdi was great - took care of everything we needed and was very personable. Explained everything and made sure we had everything we needed.
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August 2023 by Minh T
July 28, 2023 5:00 PM. I am a person with disability and use a wheelchair. Nicholas and Jonathan wasn’t shy to help and went above and beyond to assist me. I’m a happy customer and being taken care well. I would rate 10 out of 10. -From Minh
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August 2023 by Kim
Friendly efficient serviceLevi always helps us with our cell phone needs and makes the experience effortless. I always trust him to lead me in the right direction for what I need.
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June 2023 by kieu tat
Thanks for Vishal’s help from Rogers, he’s very patient and helpful, and understandings, solving my question quickly and very polite.
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June 2023 by Barbara King
Love it when they have the Costco gift card deals at the cell phone counter! Bought a new phone for my daughter. My order was slightly complicated, going from prepaid to postpaid. Heidi was super helpful and friendly as we tried to figure out what the best plans and options were for me! The other staff also chipped in to help each other out while assisting other customers. Great to see team work and friendly staff.
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June 2023 by Grayson Henderson
They have a virtual queue so you don't have to wait. Message said I was next in line. I waited 40 minutes, gave up, then got a message saying my turn. Got there. Waited 15 more minutes. Finally got my turn, only to find out their deals aren't any different than going with the service provider directly. Could have avoided all of that if they just listed their prices.
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May 2023 by Olga Veldman
Heidi was amazing. She helps with orders and offer. 100% best experience i wver has.
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April 2023 by maruto d
Thanks Levi for assisting us. Loving the new phones. Thank you for the fast seamless service. We will surely come back again!
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April 2023 by Samantha Ang (miniihulk)
Highly recommend getting your phone here. Heidi S from Costco St. james made sure i was well taken care of.
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April 2023 by Mika Kowalchuk
The gentleman I had helping me today was amazing. Great attitude, explained everything very clearly, and went over all my options in a timely fashion. He set me up with the best phone for my needs and helped me with picking out accessories. 10 out of 10. Wish I could recall his name. Costco St.James location. Will definitely return. If you go now, they have the promo for Costso members. I was given $200 in gift cards for Costco. You can use them on whatever you would like. I chose to put it towards warranty. You have to pay the full amount at the time of the device purchase. There is no monthly plan. That being said, it works out cheaper in the end, and the coverage is more extensive. I also was given a free car charger and wireless earbuds.I believe the promo runs until March 20th? If you are looking for a new device, I highly recommend heading to Costco. I believe they serve Rogers, Telus, Bell, and Fido? I know they had at least four different providers.
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February 2023 by Megyshka t
Gentleman was very helpful. Reprinted my original purchase receipt for my screen protector warranty.
