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December 2023 by MissRiva Gijanto
The new manager Robin is an awful person.My husband and I were separated, living in separate dwellings, and still legally married. When he passed away she took it upon herself to withhold his mail from me, although he was still receiving mail at our P.O BOX I had opened.This caused so much pain and suffering for my family as I struggled to pay our bills as he was in charge of all of them, everything was still under his name.Unfortunately, my husband had an old WILL almost 20 years old that dated 4 years before we got into a relationship where he left his estranged father the executor of his estate. His father ended up changing my husband address to his to take over his mail without my consent and Robin from the post office allowed it to happen and even rerouted his mail and mail in our name to my husbands estranged father.He's been deceased for 7 months and this my husband's estranged father is still in communication with her about my husband's incoming mail that should be sent to my house.My husband's relationship to his father was not good and severely deteriorated over the years leading up to his death and Robin took this man's side and made mine and my kids lives hell.I do not speak to his father and I've had to get a lawyer to converse. I've gotten alarming harassing letters in the mail from him with no return address from his father that she has allowed to be delivered to me when they shouldn't have. There could have been something life-threatening in them and she allowed them to be delivered to me!Unfortunately, without knowing the back story, it was likely she was manipulated into giving him what he wants, but she should have never withheld mail and shouldn't have intervened in our marriage, our mail and continue conversing with my husband's estranged father about any incoming mail.I haven't been receiving mail from important companies that have said they have sent over and over and been sending stuff to me regarding both my husband and I. Like IRS information and other military paperwork.She had a note in our p.o box that told employees not to give me any mail with mine and my husband's name on it. I could see the note hanging on the other side of my box.I finally just closed the p.o box with them after being with them for 4 years!I've heard horrible things about this new manager since she showed up, but I hadn't experienced anything myself until the horrible loss my kids and I had.She made my families life hell and has no idea that what she has done that how damaging it was to my kids and I.She's neglectful and should be investigated and fired. Check cameras. Screen phone calls. Talk to other employees. I have information about mail I never received but was sent and sent back.She should NOT be working on a military installation. She's not an honest person.I called headquarters and they told me no mailman is supposed to hold mail and mail should be forwarded to new address if old address appears. It's a federal offense to withhold mail or mess with its nature.I no longer step foot there. I send mail out at a different location now.The other employees are great. Robin the manager is a terrible person.
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November 2021 by Marinette Alcaide
Love the ladies working in this branch especially Teresa. They constantly do their best in helping people and doing their jobs.
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August 2021 by JH Hall
Always ready to take an extra step to provide individual service.
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March 2021 by Arun Kandasamy
Went here to apply for a passport for my kid....Greeted with a smile by Flo & Theresa. Both of these ladies were very courteous and efficient to get the task at hand completed, but at the same time, they were very personable. These are qualities and attributes that I wish I could see at other post offices around the area! Flo & Theresa are valuable assets to the APG Post Office. Keep up the great work!
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September 2020 by J Hall
Always ready to take an extra step to provide individual service.
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May 2020 by Shontel Hightower
I was missing a package and Flo assisted me and ensured that the Post Master Mark followed up with me. During these trying times I really appreciated the follow up and the courtesy call I received just to ensure I received my package. Thank you, All, God bless & Be safe!!!
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March 2019 by Janel Wallace
Very unfriendly staff. I've been in this post office several times over the past three years. The staff used to be friendly it lately over the past six months to a year I've noticed a very short tempered staff who speak down to customers and are very condescending. Not sure what happened but hope they are able to find a sense of courteous again.
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September 2018 by Barbara Allen
Full service Post Office.
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June 2018 by Auguste Dunnick
Easily accessible Post Office, just watch the hours. Friendly staff that is is fast and very helpful.
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June 2018 by Erich Meyerhoff
Sustain
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March 2018 by Susan T.
This post office is located on APG. Service has been friendly and efficient. No complaints. :)
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January 2018 by Michele E
Had a delivery issue with another location and the employees here worked the issue for me
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April 2017 by Michelle G
Accessible, friendly staff, much better than the one in town!
