-
September 2023 by Yael Dunayer
I cannot speak highly enough of our experience with Ron and AutoPros. Our car had been exhibiting troubling signs, and it finally refused to start at a rest area during our journey. In a state of distress, we reached out to several places, but Ron from AutoPros was the only one willing to go above and beyond to assist us.Ron immediately arranged for a towing company to pick up our stranded vehicle and personally came to pick up our family of four. His dedication and willingness to help were truly remarkable. Once at his shop, it became clear that our car's issue was more complex than anticipated, and it was unwise to continue waiting.Ron's support extended beyond mere car repair. Understanding our predicament, he provided us with valuable advice on alternative transportation options, including trains, buses, and car rentals. His patience and genuine concern for our well-being were evident as he ensured we had a plan in place before we left his shop and it was already way after his closing time.Ron's exceptional service and kindness left a lasting impression on us. He is not just an outstanding auto mechanic but also a compassionate and caring individual. We wholeheartedly recommend Ron and AutoPros to anyone in need of automotive assistance. Thank you, Ron, for turning a stressful situation into a manageable experience.
-
July 2023 by Fateemah Dedmon
My car broke down at the end of my vacation. I needed to get back to PA with my 8 yr old son. Nobody would take me. This was my last call after many. They said come in and I will see what I can do. Not only did I get a diagnostic but the repair were completed. I felt good trust worthy energy when I walked through the door. They treated me and my son with kindness and did a great job with my car. We made it home safely. Still no issues with the repairs they completed.
-
July 2023 by Rebecca Soodeen
My friend and I ran into some car trouble on our way down from a road trip to D.C. In our anxious state, Auto pros was incredible. They saw us immediately even though they were busy and went the extra mile to call shops nearby to see if they could see us faster. They fixed the problem honestly, efficiently, and effectively all while easing our worries and making sure to get us home safely. I would recommend them to anyone. I’d easily make the long drive back up to have future problems looked at because I know my cars would be in good hands. Thank you all for your help!
-
April 2023 by Tracy Miller
This is an AWESOME place. The mechanics are friendly, kind and very knowledgeable.. Ron Wood, who is the owner, is very hands-on. He is very reasonably priced, he is very honest about what needs to be done and doesn't take advantage of ppl (especially females). If you have a car... HE is the person to see about any mechanical issues!
-
March 2023 by Philip Johnson
Had a great experience with this business. Made an appointment for brakes on my wife's car. Dropped it off the night before. The next day they called to tell me it was done and we went to get it. I asked how much the bill was and they said just a tip for the mechanic. Brakes were good for another 10000 miles and everything looked good on the vehicle. Thank you guys for your generosity and honesty. It meant a lot.Service: Brake service & repair
-
February 2023 by Leon Jackson
I had a Corsa cold air intake installed on my 2020 Dodge Charger RT. These guys were phenomenal. Thanks!
-
February 2023 by Tommy Pierson (Thumbkinned)
Good group to work on your car problems and do your basic fluid changes. I'd recommend to anyone to go here
-
August 2022 by Matt Beckert
Finding an honest and trustworthy mechanic seems to be one of those things where once you do, you will be a customer for life. If I lived near Perryville, Auto Pros would be my mechanic forever.My family and I were on a road trip from Vermont to Florida for a cruise vacation, and had car electrical trouble 400 miles into our trip.Having an idea of what the problem was (a bad alternator), I was scared that our cruise vacation was going to be over before it started. I called them at 11AM (on a Friday) to see if they could fit in an alternator replacement same day, and we were on the road by 4PM.I cannot say enough good things about my experience with Auto Pros. Ron was very welcoming and approachable, and he called to check on us the following Monday as I was gathering our luggage before boarding the cruise ship in Florida. Thunder (the shop dog) was a great distraction for my family while we waited for the work to be done.Thank you Ron and staff for ensuring my family was able to finish our road trip and have a wonderful vacation.Services: Electrical
-
August 2022 by Yankel Leichtman
Ron is a gem of a person. My car started misfiring on the highway. I suspected from previous experience that there was an issue with the spark plugs and one or more ignition coils, and I knew that they were past due for replacement. This was close to 6pm, and Ron held the shop open for me to bring in my car. He drove me to a nearby hotel, his diagnostics the next morning confirmed my suspicion, and he did the work right away to get me back on the road.AutoPros only uses the best replacement parts, and they do work that is meant to last a long time. The parts are premium, and it shows in what you pay. I know, because I do my own auto work, and I know the parts they used. They are far from the cheapest, but the value is in the work. Remember - you get what you pay for, and you don't want to pay twice. You won't be wishing after x amount of miles that it would have been worth it to pay more for a higher quality part.
-
August 2022 by Dickie Lee
I had them repaired two steering columns one in my old Ford and one of my old Ford van they did a good job and get them to do more work fair price
-
July 2022 by Laurent Smith
I was a faithful customer to this shop as I have been going here since they were in Aberdeen Harford County MD before moving to Perryville Cecil County MD.I would not recommend going to this shop as they are playing extreme guessing games when it comes to fixing a major car issue.I have a 2015 Chevy cruze. I was having a engine light show up on my dash. Was told the code P0011(intake camshaft position system). I was told needed new (solenoids).And said I needed both sides done. The price for parts and labor comes to 500 dollars or so. I had no problem paying that and I got the work done that was told would fix my situation. As you can probably guess the light on my dash didn't disappear and the problem I was experiencing continued. (Loud rumbling when idle and driving). Went back for them to take a look and they hooked it up to test oil pressure. Mine was off by 4% my car is 7 years old and I was told I would need to replace my entire engine or prepare to get a new car. Something didn't seem right about this.I always say go with your gut people!!! Always always get a second opinion. Because after getting a second option as well as doing my own research of other people who have had this issue. I went to a different shop and was told they only used half of the part as well as i did not need BOTH SIDES. The solenoids come with a sleeve portion that is suppose to be added and it wasn't. This why I wouldn't recommend. I dont mind if you are not aware of the problem but DO NOT use my money as a TEST TRIAL. Thats extremely unfair!! Will not be going back there ever again!
-
June 2022 by Ron Palasky
Auto Pros was amazing. I was travelling from PA to DC for a company meeting. While on I-95 I had engine issues. I went to 3 other locations unable to assist me before I got to Auto Pros. They stopped what they were doing and got my vehicle right into a bay. My 6 year old engine was shot. They went the extra mile and found an extended service warranty from Kia for my engine. In addition to that they had called personal friends trying to get me a ride to DC to make my meeting. They allowed my vehicle to stay at their repair shop for a few days while I arranged a tow company to take my vehicle to an Kia dealership for the engine to be replaced. Ron and Dave were absolutely amazing to work with. If I lived local they would definitely get my business, they earned it that day.Service: Auto engine diagnostic
-
May 2022 by Jeff Ziskind
I was driving north on 95 on a Friday evening right before their closing time (4:55) when I heard a noise under my car. After pulling off of 95 I called and explained the situation. I was told the mechanics were packing up for the day but if I could get there quickly someone would wait around to take a look.I arrived 5 minutes or so later and a mechanic was waiting for me. He took a look under the car and saw that the skid plate was essentially dragging. He said he could use some zip ties as a temporary fix so I could get home safely.A few minutes later, I was ready to go. No charge — just a request to “pay it forward”. I don’t live nearby, but if I did these guys would be my go-to mechanic. I hope someone reads this and decides to give them their business.Service: General repairs & maintenance
-
April 2022 by Nick L.
I will never go here again! This place is a total rip off! He made me put money down didn't fix what he was supposed to. They put a used turbo in my car charged me for double. Didn't give me my extra parts back like he supposed to.. they didn't do the work on the car he was supposed to do but charged me a large bill for nothing!!! It was left unfixed!! He lied about the total cost for some of my parts then ruined a couple things under my vehicle. I had to take it somewhere else after going here. He won't return phone calls or even meet with you after the vehicle is done. He works with police so he can rip you off!!! He is a terrible person. He does not care about your car! Don't go here!!!!! Business should be closed bc he's a rip off!!
-
February 2022 by Brenda Gregory
Traveling from NJ to TN on Xmas eve my car broke down. I had my 88 year old dad and 3 dogs. Desperate to find a mechanic I had found this awesome garage. Had my car fixed the same day! Made it home in time for Xmas. These guys are awesome!!!!Service: General repairs & maintenance