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May 2024 by Rob Stamper
Friendly staff
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April 2024 by Tobi Dossou
I called and they tried to fix my car but they recommended the wrong thing. My car broke down again and we have to spend eve n more money.
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April 2024 by Stanley Kossakowski
Big shout out to Francis at the Aberdeen store.I came in on Easter Sunday near the close of day ,needed a last minute brake union for my VW based dune buggy. Francis was quite knowledgeable of what I was looking for.She took the time and checked stock in person not just in data base. She has a awesome personality dealing with public. She is very knowledgeable of the auto parts industry .thanks Buzz
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April 2024 by Frankk W.
The woman at the front dest "Kristen" asked us to look up a part on the Autozone website so we could give her the code to do her job. she went back to the back to look for the part three different times and clearly had no idea what we were talking about or what she was doing. please hire people with auto experience if you call yourself autozone.
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January 2024 by R
Nice place with attentive employees, always helpful and informative
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December 2023 by Nicholas Cianferano
Be nice if they gave a military discount
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December 2023 by Nick G
I don’t often write reviews. Autozone has always been my go-to rather than the competitors across the street. I came in for brake pads. We opened the box and found out the hardware from the picture was missing. The manager came over to advise. He called the Autozone the next city over. They said their kit had it, bam we got our answer if it’s supposed to have installation hardware or not. He did a purchase to store transaction where I paid there and drive to the other store. For my troubles he knocked the price down 1/2 off AND threw in a pouch of brake lubricant for free. He damaged out the pads missing the hardware so another customer wouldn’t get them. Now that’s customer service! My experience with them was great. In a world ran by reviews, they deserved this 5-star! Merry Christmas Autozone! Thanks again!
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December 2023 by Willis Hall III
This goes to the young man named Draco at Autozone in Aberdeen, MD. He came out and did battery change in 5 minutes. He reported that he changed several on this exceptional cold day. Good man Draco is. Autozone get that man a promotion!!
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December 2023 by Leora Hakakian
Special thank you to Frank and Greg who came to my rescue when my windshield wiper broke off in a rainstorm. They went above and beyond to make sure my car was safe to drive before I left.
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December 2023 by DanandKristine Augustyniak
Super employee, very helpful and kind on 11/25/2023 thank you so much for helping us.
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November 2023 by Fred Cullum
Fast in and out service for new battery.
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October 2023 by R achel877
Awesome Store. I came to buy a new battery. I picked out a new one, went to pay & that's when the cashier told me I would get the core change returned $22 PLUS $208 (The price of my dead battery) since it hadn't been 1 yr from the purchase date, bc of the warranty they gave me a full refund! Didn't expect that at all! Left with a totally free battery + core charge.
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September 2023 by Melissa Clarke
Staff is friendly, prompt & knowledgable!
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September 2023 by Tracy L
Despite technical difficulties, Peg went above and beyond to figure out how to find a workaround when the system did not want to allow her to give a $22 core refund for a car battery. I will recommend AutoZone to all of my friends over Advanced Auto Parts any day of the week!
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September 2023 by Sara Pozzuoli
Dragco, Howard, and Will are all out here helping me figure out what is wrong with my car and why it won't start. They are all going over and beyond to go out of there way to fig out the problem. This is by far the best hands on customer service I have ever received. These guys are the best here at auto zone in aberdeen md.
