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February 2024 by Darrin J
They always treat me well when I come to deposit, withdrawal, or my extensive FREE notary request. THANK YOU Jeremy, Roni and the ladies!
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January 2024 by Lolita Davis
Setup an appointment which didn't reflect what I asked for and delayed me days. Well we are looking for a new bank. $$$ out no problem
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October 2023 by M Baker
The Ladies here are very helpful and professional. Cool bunch. Dean Martin cool.
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July 2023 by Lakesha Wilson
I was at this particular Bank of America the other day, and I was treated with the most disrespectful and the most embarrassment in my life. The teller’s name was Helen, and she was so disrespectful. I was explaining to her that I am the power of attorney of my fathers accounts, and I just wanted to switch money from the business account to the personal account to which I have all access to. She made a big scene and I was totally embarrassed and I felt was told it was a form of discrimination because the client prior to me had the same situation With no documents and I had all of my documents because I was at that location three months prior I counted I’m assuming the manager Jeremy, who came over to assist Helen he scanned all my documents when I was actually sitting with a Bank rep at the first table on the left-hand side of all of the tellers, a dark skin, young lady I can’t remember what her name was. She was totally nice, but Jeremy had to assist with that situation to they had someone come over and notarize all of my documentation that was in the month of May, and I was told moving forward. I shouldn’t have any issues another young lady who’s in charge notarize documents came over and it says I know it was a day back in May but I can’t recall the exact date but this prior experience was awful. It was a line of people she kept exposing the fact of the amount that was in my dad‘s account, which I felt as it was totally unprofessional that she stated to me that I didn’t have a valid passport to which my passport has just been received from renewal and it doesn’t expire until 2033 I will be filing a complaint with the BBB and I also will be filing a complaint with the bank commissioner that oversees all banks because I am totally disgusted. My father has been banking with Bank of America over 40+ years and I’ve never encountered a situation like this before.
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May 2023 by Cassie Malone
Beware a KAREN works here! Extremely rude and unprofessional. This bank needs to seriously reevaluate their staff.
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April 2023 by Clifton Vail
Mannnn this bank here is hot garbage burning in 105 degrees I swear. Tear it down...start over. Cant even make a simple cash deposit now I gotta drive 8 grid squares to find a decent one.
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August 2022 by Krystal G.
Good customer serviceNeed to get an account if possible Thank you very muchKrystal
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July 2022 by April B
After the fact you inform your customers of information. We went to deposit and cash part of the check the teller said ok no problem. She processed the check, the looked at my husband and asked anything else. He said yes how about the amount I was getting out? She responded with an attitude and said well not till tomorrow. Seriously rude and wasn’t upfront
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April 2022 by Joshua Accardi
Have an appointment at ten was ten mins early have been waiting over 25 mins and the woman said someone will be with me ten mins ago very unprofessional and obviously don't care about there appointment times
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February 2022 by Diane Young
Bank of America is useless. The only thing they do is hold your money. They won't even cash a check for an account holder, unless you already have the amount of the check in your account They won't notorize anything hand drawn up, it has to be a specially drawn document with a special place for notary on it. Totally useless as a bank. They should change their name to Money Holders.
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October 2021 by Carolinaz Finest Music
Went in there for a power of attorney , lady at the counter wanted to help me... but the lady at the back seemed like she needed an act of congress to stamp a paper that would have took 5 mins. They got to arguing because the lady in the back had 30 mins before her next appointment but acted like I just totally messed her whole day up. Very unprofessional .... she ended up seeing me but it was very awkward and I didnt feel valued as a customer.
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October 2021 by Kevin Bravard
Horrible customer service. If I could leave a zero star review I would. Most of the time it's just one teller and they all act like they don't even want to be there. Service is excruciatingly slow. My money is going elsewhere.
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September 2021 by Booking and Info Carolinaz Finest Music
Went in there for a power of attorney , lady at the counter wanted to help me... but the lady at the back seemed like she needed an act of congress to stamp a paper that would have took 5 mins. They got to arguing because the lady in the back had 30 mins before her next appointment but acted like I just totally messed her whole day up. Very unprofessional .... she ended up seeing me but it was very awkward and I didnt feel valued as a customer.
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July 2021 by Ann Prime
Always use drive thru atm. Love it!
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March 2021 by Porchia Simpson
They were so helpful! Patient with someone who is just now understanding some things!
