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“My husband and i had such a great experience at the Aberdeen Branch. We are newlyweds and learning a lot as we go. We met with Nicholai to set up a joint account and open Secure Credit Cards. He was absolutely fantastic to work with. He took the time to explain everything we qustioned. Its rare to have someone care enough to help you understand when you're new to almost everything! Nicholai was so professional and personable, it made the whole process much less overwhelming.”
“Acquired our first home through Harford Bank about a year and a half ago, basically a seamless process as far as home buying goes. Professional and very helpful along the way.Would recommend.”
“I wanted to take a moment to give Teresa Stout, Branch Mgr. of Howard Bank in Aberdeen , MD and her team some kudos. I've banked with this branch since 2005/2006 and I've got say, I've been treated with the utmost professionalism and courtesy you could ever imagine. Teresa's team are, in my opinion, a direct reflection of their leadership. In this case, exceptional. Whenever I call or stop in via the drive thru, they greet me with excitement and enthusiasm every time. It is so refreshing to do business with a team of people that treat me as a person and not just another account. Before COVID, when I would have to go inside to conduct business, there's always a friendly warmth in the atmosphere. Just wanted share my experience with the staff and leadership of Howard Bank in Aberdeen.”
“I spoke with the representative named Jim but he was so rude and very unprofessional. I was telling him about my concern when I open an account and didn’t get the bonus. He was very rude how he handle things. I understand people what they’re going through in life but don’t throw it on the customers. You have to remember, the company are the one to suffer for bad employees.
When you make mistakes and try to fix it with another mistakes then you get a terrible results.
However, this company is taking your concerns seriously. I appreciated the time and effort that Ms. Crystal did to make sure it won’t happen again and really apologized for the representative did. I appreciated you Ms. Crystal for reaching out to me! Couldn’t thank you enough! Have a wonderful day!”
“I don't kno what everyone else is talking about with the checks. I've never had a problem at this bank and be goin to it for over 10 yrs. U need to know ur info and sometimes ppl can be on edge but other than that its a bank and they do there job.”
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“Went into Aberdeen branch to deposit money in someone’s account with only a number and I was greeted with A plus service by Mrs Kim she was very sweet and hospitable and helped me through the process. Good people amazing service.”