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November 2023 by Burt Heckle
The customer service I received from Tom and Joe was absolutely out of this world. Every mattress I buy will be from them. Knowledgeable, professional, and courteous are just a few words to describe them. Tom went above and beyond to make sure my mattress delivery went as smooth as possible. I wouldn't go anywhere else.
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November 2023 by ML K
We went to the Beards Hill Mattress Warehouse in Aberdeen, MD. to look for a new mattress. Joe and Tom were extremely knowledgeable and not at all pushy. The test bed led us to the Spink and Co. natural bedding and we couldn't be happier. Thanks again Joe and Tom for making the buying experience pleasurable.
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November 2023 by william mitchell
I first came into the Aberdeen store and was assisted by Tom. He tolerated all of my numerous questions with a smile and the answers I needed. I came back a few days later and met Joe, who literally gave me a better deal than these other business stealing companies like Amazon. He gave us some of the best customer service I've even had.
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November 2023 by Michael Merritts
I just purchased a mattress from Mattress Warehouse of Aberdeen. The service while in the store was fantastic. Definitely request help from Tom on the sales team. He was very kind and helpful when it came to all of our questions and was willing to help us with all pricing quotes involving any of the mattresses we were interested in until we found the right one for us. 10/10
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November 2023 by Mark DiB
Joe and Tom were excellent. Joe took the time to explain the options and the differences in the mattress and bases. And never felt like he was pushing us. A great experience all around!!
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October 2023 by CJ Allen
These guys were awesome. They were knowledgeable, helpful, and just real fun guys to talk to. It was like conversing with some old friends. Thes best part was that they didn't try to sell me on anything I didn't need or request. Just offered solutions. They also loaded the mattress up onto our vehicle in the middle of some rain. Can't recommend these guys enough.
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September 2023 by Paul Lavingia
Joe did a fantastic job working with me to select an outstanding mattress. I came back a couple days later and completed the purchase with Tom. I got a great military discount for all pieces of the bed. I was treated really well, and was impressed with their expertise and care for their customers.
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August 2023 by Faith Sprinkle
Loved having Tom help us! Super patient with our indecisiveness. Warm personality, helped with honest responses for our purchase.
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August 2023 by antionella davis
Friendly, quality customer service from both Joe, Tom.....and the bed Match machine matched me to the perfect mattress .....u truly need this firm
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August 2023 by Jeffrey Byrne
We had a great experience working with Joe to buy our new mattress. We had a brand in mind when we walked in (based on Facebook ads). Joe had us use the BedMatch to find mattresses specifically recommended for our body types. Joe showed us multiple different mattresses and allowed us to take our time deciding which one we liked the best. No push sales talk or tactics.
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August 2023 by Judy Brown
They have a very large selection of mattresses and our sales person, Tom was certainly knowledgeable, courteous and helpful in our purchase decision.
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July 2023 by Paige Stiegler
Joe did great! We are excited to get our new Casper mattress tomorrow with our Tempur-pedic pillows!
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June 2023 by D Phil
Tom was great! He was very helpful and knowledgeable, which allow us to find the perfect mattress. Best of all, he provided us with some good discounts. We are very satisfied with our purchase and recommend seeing Tom if you want a mattress.
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June 2023 by Zanaida Lee
I have bought several mattresses here and have been pleased and 100% satisfied each time. They really work with their customers. Joe is excellent!
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May 2023 by Matthew Adams
Joe was great! The bed match experience was extremely helpful in narrowing down the overwhelming amount of choices in the store. Joe answered all the questions we had and was very helpful in being honest describing the differences between all brands and styles suggested to us. Wonderful overall experience and would definitely recommend!
